
Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Great experience Thomas was the best dealer. He worked with me so I was pleased. I Highly recommend him. Just ask him to see if he can work with you. Thomas was the best dealer. He worked with me so I was pleased. I Highly recommend him. Just ask him to see if he can work with you. More
Patience is a virtue We got our first car at the paragon Acura with Thomas. He was very helpful and tried his best to help us up with everything. We got our first car at the paragon Acura with Thomas. He was very helpful and tried his best to help us up with everything. More
Amazing experience! I had an amazing experience for Thomas. He was very knowledgeable and made me feel very comfortable with my purchase. I feel like I chose the right I had an amazing experience for Thomas. He was very knowledgeable and made me feel very comfortable with my purchase. I feel like I chose the right car for me and my family. Would definitely recommend him and the dealership . More
Go see Thomas Ng Had a great experience with Thomas. He was professional, courteous, and not pushy. what I appreciated the most was the follow up. I left all my p Had a great experience with Thomas. He was professional, courteous, and not pushy. what I appreciated the most was the follow up. I left all my personal items in the glove box. Thomas double checked my trade in when I left and prepared a overnight of my items to send me. I must say that's great service especially after the sale was competed. Go see him More
Acura ILX Thomas it's always a pleasure having you assist my family. We are very pleased with your services. You had help us with all our questions related our Thomas it's always a pleasure having you assist my family. We are very pleased with your services. You had help us with all our questions related our Acura ILX. I will come back in the future and will also send my family and friend to get your amazing services. Thank you Thomas Chris. O More
Best car buy experience - Mike.S After visiting several dealerships, we went to Paragon. From the time we walked in and we're greeted by Thomas Ng, we felt such confidence that he was After visiting several dealerships, we went to Paragon. From the time we walked in and we're greeted by Thomas Ng, we felt such confidence that he was selling us the right car. From start to finish, all details were handled for us and made it a stress free experience. Their credit agent called during the week to get all of the necessary information so everything could be handled for us before we would arrive. Last, while we have purchased many cars in the past, no dealer has ever before had someone sit with us for over 2 hours going over every new feature and helping us personalize our new car. More
Thomas Ng The second time in 3 years that I leased a car from this dealer and my agent was Thomas Ng. Mr. Ng is fantastic to work with. He made the trade-in a The second time in 3 years that I leased a car from this dealer and my agent was Thomas Ng. Mr. Ng is fantastic to work with. He made the trade-in an new lease seemless, hassle free and even fun. He is a true gentleman who knows his product well and provides "A" class service. I highly recommend him for any future car buyers. Tyler S. Lucas, MD. More
Professional service and very time efficient! Definitely see Thomas Ng if you are looking for a vehicle. He was clear, on point and an all around professional. The efficiency of the process was re Definitely see Thomas Ng if you are looking for a vehicle. He was clear, on point and an all around professional. The efficiency of the process was really terrific. Great employee, great dealership More
Professional with great service, highly recommended! I was very pleased with Thomas Ng's assistance. He was very professional and patient with all my questions. He proved to be very knowledgeable by comp I was very pleased with Thomas Ng's assistance. He was very professional and patient with all my questions. He proved to be very knowledgeable by comparing my options and answering all my concerns. Thomas helped me decide on a car that not only exceeded my expectations at a very reasonable price! Ask for Thomas when you go to Paragon Acura. I highly recommend him! More
unprofessional and overall a Horrble Experience! Went to Paragon Acura because I was interested in a TLX and we were first greeted by the Manager Ali, I explained to him I had been car shopping and A Went to Paragon Acura because I was interested in a TLX and we were first greeted by the Manager Ali, I explained to him I had been car shopping and Acura was my last stop before i made a decision on which car i would get based on the best deal that i would get offered. Ali introduced us to Enes the sales consultant. He first had me test drive the car which I hated, and i was honest to the sales guy, the drive on this car was really bad and when i told the sales consultant he raised his voice at me and he seemed frustrated and annoyed and he yelled " well what is that you really want because you are not giving me anything to work with? " at that point we decided to leave because the price he told us was what was advertised on Paragon Acura's website and he said on top of the $2600 you have to put down, i had to put an extra $2500 to cover taxes and fees which I know this is inaccurate because its my 4th lease not my first and that's not how much you really have to put down. At no point he tried to negotiate with me like the dealers i had been to like Infiniti of Manhasset and Rally Mercedes Benz of Roslyn. These people really know how to treat their customers. I was so disgusted and annoyed we just didn't even bother to continue and we said if that was his best deal then we were done. He asked us to wait because he wanted to bring his manager Ali to speak to us and he never did he told Enes that it was ok he was not going to come and talk to us. I went to Inifiniti of Manhasset and got an even better deal on a car double the price of that TLX and was actually treated with respect and the staff there would work with you until i was happy and comfortable with the numbers. I would never recommend Paragon Acura to anybody. From Sales Consultant to the manager it was a complete disaster, I don't know understand how they expect to make sales with this poor unprofessional skills. What a waste of time. More