Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Top notch service. This is my 3rd time returning to this dealership and has always worked with Peter Pazmino. This time, Peter and Enes. Both are great and are the reaso This is my 3rd time returning to this dealership and has always worked with Peter Pazmino. This time, Peter and Enes. Both are great and are the reason why I keep on coming back!! More
Helpful and Professional This was my 2nd time working with Thomas. He made the process smooth by providing customized, efficient, and courteous service. We won't go anywhere e This was my 2nd time working with Thomas. He made the process smooth by providing customized, efficient, and courteous service. We won't go anywhere else! He follow up and follow through is impeccable! More
Pricey They add the taxes and fees to your deal when you sit down with the finance person and the price that you was first quoted goes up They add the taxes and fees to your deal when you sit down with the finance person and the price that you was first quoted goes up More
Excellent experience once again! Excellent and professional experience at Paragon Acura! Thomas Ng was courteous and professional! We have been Acura owners since 1980! I would recomm Excellent and professional experience at Paragon Acura! Thomas Ng was courteous and professional! We have been Acura owners since 1980! I would recommend his expertise to anyone who wants to purchase an Acura! More
Amazing experience!! My dad bought a used mdx from paragon, met with Thomas from service, because the car has no title, so my dad had to wait for that first in order fo My dad bought a used mdx from paragon, met with Thomas from service, because the car has no title, so my dad had to wait for that first in order for his purchase, Thomas had been keep following up with my dad and make sure had him updated, what a salesman! Thomas please don't change, car dealership needs this kind of sales person to provide a top priority service. More
Honest pricing and genuine service Wanted to get a NSX, Thomas gave me the most detailed run through all this beast can do, and the best pricing in town. He's a true expert, and has the Wanted to get a NSX, Thomas gave me the most detailed run through all this beast can do, and the best pricing in town. He's a true expert, and has the patience for any kind of questions or requests. I highly recommend. More
Amazing experience!!! We worked with Thomas at Paragon Acura to lease our new RDX and Thomas and his team were fantastic!! They made the whole process easy and understandab We worked with Thomas at Paragon Acura to lease our new RDX and Thomas and his team were fantastic!! They made the whole process easy and understandable and really took the time to figure out our needs to find the best car and package for us! From start to finish they were professional and friendly and made it such a great experience! My husband's parents had previously leased with them and highly recommended them to us, and we're so happy with the end result. Thomas has been very accessible with any questions we have and has been checking in to make sure we love our new car (and we do!!). Thanks Thomas and the Paragon Acura team!!! More
Friendly and efficient Thomas is very brilliant at his job. He is very honest to tell me what type of cars fit my lifestyle more and pros and cons for my situation. I trust Thomas is very brilliant at his job. He is very honest to tell me what type of cars fit my lifestyle more and pros and cons for my situation. I trust him completely. He also got to get me a very reasonable price and willing to answer me whenever i call. Never goes to leaving a message. He is very reliable. More
Thomas Ng - great to work with Thomas was great to work with. He was Very accommodating, pleasant and transparent. He Always responded in a timely manner and made process very smoo Thomas was great to work with. He was Very accommodating, pleasant and transparent. He Always responded in a timely manner and made process very smooth. More
Disappointing!! We spent a total of 5 hours in this dealership and in the end they only provided us with 1 key to the car - instead of 2 keys!! Mr. Ng said that they We spent a total of 5 hours in this dealership and in the end they only provided us with 1 key to the car - instead of 2 keys!! Mr. Ng said that they can't find the other key and that we had to bring the car back just so we can get the 2nd key. We came back today only to be told by the service department that we have to wait another 3 hours just to get our key!!!! So, we called Thomas Ng and he basically told us that IT IS NOT HIS PROBLEM because he is in SALES, not SERVICE!!! Well, news flash Thomas...you should've at least tried to help us since WE ARE ENTITLED FOR A SECOND KEY! EVERYONE----Thomas Ng just wants to get his SALE and that's it. Please DO NOT --- I repeat DO NOT go to Mr. Thomas Ng for a car. HE IS THE TYPICAL CAR SALESMAN!! More