Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paragon Acura
Queens, NY
1,919 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,919 reviews
October 30, 2017
Very nice and professional Excellent Service,Thomas answer all my questions clearly I will strongly recommend this guy-Thomas to my friends who want to buy a new car. Excellent Service,Thomas answer all my questions clearly I will strongly recommend this guy-Thomas to my friends who want to buy a new car. More
by Avon Lam
Employees Worked With
Thomas Ng
October 29, 2017
Enjoyable Thomas was so friendly and smart..very helpful and professional..I would say I am so satisfied with my service with him..I would refer my friends to h Thomas was so friendly and smart..very helpful and professional..I would say I am so satisfied with my service with him..I would refer my friends to him! More
by 26798094
Employees Worked With
Thomas Ng
October 29, 2017
Professional service received. Thomas took care of what I was paying attention to. Explanation was clear. Transaction went fluently. Wait time was very little. No hidden fee. He con Thomas took care of what I was paying attention to. Explanation was clear. Transaction went fluently. Wait time was very little. No hidden fee. He continues to check with me after a few days on satisfaction with driving the car. I feel I am in good hands and will continue to refer friends to him. More
by yingclamp
Employees Worked With
Thomas Ng
October 24, 2017
I had a very comfortable experience at Acura. I was extremely pleased with the attention I received at Acura. I was met with Justin Hili first who was awesome who then introduced me to Thomas Ng. I was extremely pleased with the attention I received at Acura. I was met with Justin Hili first who was awesome who then introduced me to Thomas Ng. Thomas explained all of the options available with the car. He was very patient with my questions I had. I strongly recommend Thomas and the entire Acura staff to my family and friends. I am very happy to be part of the Acura family. thank you for a great experience. More
by Joyce730
Employees Worked With
Justin Hili, Thomas Ng
October 23, 2017
Purchase of a Acura MDX that never happened I am not based in New York but after a back and forth e-mail exchange with several folks at Paragon Acura, I negotiated a purchase price with Peter Pa I am not based in New York but after a back and forth e-mail exchange with several folks at Paragon Acura, I negotiated a purchase price with Peter Pazmino and was ready to proceed with the sale. Peter called me at 9:00 pm when the dealership is closing and had me fill out all the paperwork for financing with my drivers license and e-mail back to him. This was 2 weeks ago and I have not even received a follow-up e-mail or call from him. I even arranged transportation to have the vehicle shipped to me. Supposedly this dealerships motto is "we treat our customers like family" - I would hate to see how they treat their friends. I have owned both the 1st and 2nd generation Acura MDX and this would have been my third. The vehicle is still listed on their website and since then has dropped in price as well. I would not recommend this dealership to anyone both in-state or out-of-state. More
by JT
Employees Worked With
October 19, 2017
Great Experience! Paragon and their went above and beyond to make a deal work with my personal limitations. Very classy and explained all details along the way. My Paragon and their went above and beyond to make a deal work with my personal limitations. Very classy and explained all details along the way. My salesman Thomas was a true professional - extremely knowledgeable, attentive, and not at all pushy. I would certainly recommend them to anyone in the market for an Acura! More
by Andycav
Employees Worked With
Thomas Ng
October 18, 2017
Happy New Acura driver! From the moment we walked in, to the moment we walked out, Thomas made sure our needs were met. He was attentive, friendly, very professional, and ver From the moment we walked in, to the moment we walked out, Thomas made sure our needs were met. He was attentive, friendly, very professional, and very knowledgeable. I had a great experience dealing with the staff. Thomas was very upfront and straight to the point. I for one, don't like the going back and forth part of dealerships, but I am very satisfied that Thomas got straight to the point, and accommodated our needs at the same time. He took that extra step to make sure we were happy with the car. We walked in looking to exchange our prior car, and walked out the same day driving my very first Acura. I highly recommend Thomas as your next Acura dealer. You will not regret it, More
by kisses1
Employees Worked With
Thomas Ng
October 18, 2017
Happy new Acura customer Thomas Ng is by far the best sales representative that I've had the opportunity to work with. He was beyond professional from the begining to end. I Thomas Ng is by far the best sales representative that I've had the opportunity to work with. He was beyond professional from the begining to end. I felt like I was in good hands because he's extremely patient and understanding, and his attentiveness just blew me away. I look forward to working with him again for my next purchase. More
by heavenly60
Employees Worked With
Thomas Ng
October 16, 2017
Happy new acura mdx owner Own 6 different type of cars for past 16 years. And this is the most satisfying purchased i ever had. Thanks to Thomas and Shun! Own 6 different type of cars for past 16 years. And this is the most satisfying purchased i ever had. Thanks to Thomas and Shun! More
by Riki
Employees Worked With
Shun, Thomas Ng
October 12, 2017
Thomas Ng the best Car Consultant Not my first car, so I've been through this experience a few times. Thomas made the experience stress free and as efficient as possible with his exper Not my first car, so I've been through this experience a few times. Thomas made the experience stress free and as efficient as possible with his expertise and more importantly his honesty. If and when I go back for another Acura in the future, I truly hope he will be the one to take care of me. More
by AlexHuezo
Employees Worked With
Thomas Ng
