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Paragon Acura
Queens, NY
1,882 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,882 reviews
August 29, 2017
Helpful and Professional This was my 2nd time working with Thomas. He made the process smooth by providing customized, efficient, and courteous service. We won't go anywhere e This was my 2nd time working with Thomas. He made the process smooth by providing customized, efficient, and courteous service. We won't go anywhere else! He follow up and follow through is impeccable! More
by Talana Bradley
Employees Worked With
Thomas Ng
August 28, 2017
Pricey They add the taxes and fees to your deal when you sit down with the finance person and the price that you was first quoted goes up They add the taxes and fees to your deal when you sit down with the finance person and the price that you was first quoted goes up More
by Rubyneen
Employees Worked With
Joe Rosa
August 20, 2017
Excellent experience once again! Excellent and professional experience at Paragon Acura! Thomas Ng was courteous and professional! We have been Acura owners since 1980! I would recomm Excellent and professional experience at Paragon Acura! Thomas Ng was courteous and professional! We have been Acura owners since 1980! I would recommend his expertise to anyone who wants to purchase an Acura! More
by Archisi#&321
Employees Worked With
Thomas Ng
August 18, 2017
Honest pricing and genuine service Wanted to get a NSX, Thomas gave me the most detailed run through all this beast can do, and the best pricing in town. He's a true expert, and has the Wanted to get a NSX, Thomas gave me the most detailed run through all this beast can do, and the best pricing in town. He's a true expert, and has the patience for any kind of questions or requests. I highly recommend. More
by jennyma705
Employees Worked With
Thomas Ng
August 18, 2017
Amazing experience!!! We worked with Thomas at Paragon Acura to lease our new RDX and Thomas and his team were fantastic!! They made the whole process easy and understandab We worked with Thomas at Paragon Acura to lease our new RDX and Thomas and his team were fantastic!! They made the whole process easy and understandable and really took the time to figure out our needs to find the best car and package for us! From start to finish they were professional and friendly and made it such a great experience! My husband's parents had previously leased with them and highly recommended them to us, and we're so happy with the end result. Thomas has been very accessible with any questions we have and has been checking in to make sure we love our new car (and we do!!). Thanks Thomas and the Paragon Acura team!!! More
by AlinaC
Employees Worked With
Thomas Ng
August 18, 2017
Friendly and efficient Thomas is very brilliant at his job. He is very honest to tell me what type of cars fit my lifestyle more and pros and cons for my situation. I trust Thomas is very brilliant at his job. He is very honest to tell me what type of cars fit my lifestyle more and pros and cons for my situation. I trust him completely. He also got to get me a very reasonable price and willing to answer me whenever i call. Never goes to leaving a message. He is very reliable. More
by JenniferDale
Employees Worked With
Thomas Ng
August 18, 2017
Amazing experience!! My dad bought a used mdx from paragon, met with Thomas from service, because the car has no title, so my dad had to wait for that first in order fo My dad bought a used mdx from paragon, met with Thomas from service, because the car has no title, so my dad had to wait for that first in order for his purchase, Thomas had been keep following up with my dad and make sure had him updated, what a salesman! Thomas please don't change, car dealership needs this kind of sales person to provide a top priority service. More
by Jinglin
Employees Worked With
Thomas Ng
August 17, 2017
Thomas Ng - great to work with Thomas was great to work with. He was Very accommodating, pleasant and transparent. He Always responded in a timely manner and made process very smoo Thomas was great to work with. He was Very accommodating, pleasant and transparent. He Always responded in a timely manner and made process very smooth. More
by A31
Employees Worked With
Thomas Ng
August 17, 2017
Disappointing!! We spent a total of 5 hours in this dealership and in the end they only provided us with 1 key to the car - instead of 2 keys!! Mr. Ng said that they We spent a total of 5 hours in this dealership and in the end they only provided us with 1 key to the car - instead of 2 keys!! Mr. Ng said that they can't find the other key and that we had to bring the car back just so we can get the 2nd key. We came back today only to be told by the service department that we have to wait another 3 hours just to get our key!!!! So, we called Thomas Ng and he basically told us that IT IS NOT HIS PROBLEM because he is in SALES, not SERVICE!!! Well, news flash Thomas...you should've at least tried to help us since WE ARE ENTITLED FOR A SECOND KEY! EVERYONE----Thomas Ng just wants to get his SALE and that's it. Please DO NOT --- I repeat DO NOT go to Mr. Thomas Ng for a car. HE IS THE TYPICAL CAR SALESMAN!! More
by marilendeo19
Employees Worked With
Thomas Ng
August 13, 2017
Tlx Acura Very pleasant to deal with, thanks Thomas!!! Keep up the good work! I highly recommend choosing Mr. Ng if you need expert advice, if you are looking f Very pleasant to deal with, thanks Thomas!!! Keep up the good work! I highly recommend choosing Mr. Ng if you need expert advice, if you are looking for Any Acura More
by Yeungjunkim
Employees Worked With
Thomas Ng
