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Paragon Acura
Queens, NY
1,893 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,893 reviews
October 18, 2017
Happy New Acura driver! From the moment we walked in, to the moment we walked out, Thomas made sure our needs were met. He was attentive, friendly, very professional, and ver From the moment we walked in, to the moment we walked out, Thomas made sure our needs were met. He was attentive, friendly, very professional, and very knowledgeable. I had a great experience dealing with the staff. Thomas was very upfront and straight to the point. I for one, don't like the going back and forth part of dealerships, but I am very satisfied that Thomas got straight to the point, and accommodated our needs at the same time. He took that extra step to make sure we were happy with the car. We walked in looking to exchange our prior car, and walked out the same day driving my very first Acura. I highly recommend Thomas as your next Acura dealer. You will not regret it, More
by kisses1
Employees Worked With
Thomas Ng
October 18, 2017
Happy new Acura customer Thomas Ng is by far the best sales representative that I've had the opportunity to work with. He was beyond professional from the begining to end. I Thomas Ng is by far the best sales representative that I've had the opportunity to work with. He was beyond professional from the begining to end. I felt like I was in good hands because he's extremely patient and understanding, and his attentiveness just blew me away. I look forward to working with him again for my next purchase. More
by heavenly60
Employees Worked With
Thomas Ng
October 16, 2017
Happy new acura mdx owner Own 6 different type of cars for past 16 years. And this is the most satisfying purchased i ever had. Thanks to Thomas and Shun! Own 6 different type of cars for past 16 years. And this is the most satisfying purchased i ever had. Thanks to Thomas and Shun! More
by Riki
Employees Worked With
Shun, Thomas Ng
October 12, 2017
Thomas Ng the best Car Consultant Not my first car, so I've been through this experience a few times. Thomas made the experience stress free and as efficient as possible with his exper Not my first car, so I've been through this experience a few times. Thomas made the experience stress free and as efficient as possible with his expertise and more importantly his honesty. If and when I go back for another Acura in the future, I truly hope he will be the one to take care of me. More
by AlexHuezo
Employees Worked With
Thomas Ng
October 11, 2017
Thomas worked diligently to provide us with the best deal. This was the second lease I renewed with Thomas. We were turning in an RDX to lease an MDX. Thomas was extremely diligent in getting us the payment pl This was the second lease I renewed with Thomas. We were turning in an RDX to lease an MDX. Thomas was extremely diligent in getting us the payment plan that was comfortable for us. He would be more than happy to accommodate his present and future clients. I would highly recommend him. More
by Happy customer 2017
Employees Worked With
Thomas Ng
September 28, 2017
Great in and out experience. Dropped in to by a Acura TLX. Thomas NG was my salesman and I could have never asked for a better experience. I was in and out. Dropped in to by a Acura TLX. Thomas NG was my salesman and I could have never asked for a better experience. I was in and out. More
by Dawkins107
Employees Worked With
Thomas Ng
September 25, 2017
Clear Communicator...the Best! This is my third car I am purchasing from Paragon Acura and it has very pleasant. Thomas has handled two of my purchases and I am very satisfied the This is my third car I am purchasing from Paragon Acura and it has very pleasant. Thomas has handled two of my purchases and I am very satisfied the way he expresses and communicates the deal. At every moment, he made sure I understood the deal and tried to meet my own expectations. When any issues arose with the car, he quickly helped me to resolve the issue. Thanks Thomas! More
by Paul Kim
Employees Worked With
Thomas Ng
September 22, 2017
Satisfied Customer Thomas Ng has made business with this dealership and myself a enjoyable partnership. He's covered all my needs and questions Ive had in regards to my Thomas Ng has made business with this dealership and myself a enjoyable partnership. He's covered all my needs and questions Ive had in regards to my vehicle. And above all else he's maintained an consistent level of honesty that in my opinion doesn't really exist at other dealerships. He's the sole reason I'm on my 3rd vehicle purchase from this location and as long as he's there, I look forward to doing business with them in the future More
by Blkdawnrt42
Employees Worked With
Thomas Ng
September 22, 2017
Awful Service! Sept. 21, 2017 I left my MDX 2016 for an oil service and filter change at 10:00am. After 12:00pm I got a call and was told that my car was ready. Wh Sept. 21, 2017 I left my MDX 2016 for an oil service and filter change at 10:00am. After 12:00pm I got a call and was told that my car was ready. When I came to pick up my car it was parked partially on the sidewalk and I found a ticket for sidewalk parking on the car. The manager said that they'll take care of it, Hopefully, they will, but it wasn't the only problem. When I came home I checked the oil level and realized that it wasn't changed at all because it was dark color, when I looked at the filter I was shocked, it seemed untouched either. Paragon Acura charged me for the service that was never done by them. Unbelievable! I had to come back to Paragon Acura with this dilemma and no one could explain how did it happen and who was responsible for that. After all of my frustration they finally provided the service that they had to do initially. I've used Psragon Acura service for many years and there were some issues from time to time but, this time you guys exceeded some limit. I believe that no anyone should be treated this way. Roman More
by Roman
Employees Worked With
Karla Bayas, K. Roland
September 21, 2017
In one word. AWESOME The salesman Thomas Ng is a xxxxxxPro. I have been in business over 30 years and worked with salesman in the United States, Europe, and the Asian Paci The salesman Thomas Ng is a xxxxxxPro. I have been in business over 30 years and worked with salesman in the United States, Europe, and the Asian Pacific. In all my years I have never come across a man who knows his business and most importantly understands the needs of "his" customer. He is beyond reproach and his professionalism is by far number 1 "in my books". You want to buy or lease a car this is "the man" you want on the opposite side of the table. More
by VIC L.
Employees Worked With
Thomas Ng
