Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Outstanding job from CHRIS RISNES!!! I called to bring my car for service,when I get there Chris was already there welcoming me.. After I explained him my car Need, he called right away I called to bring my car for service,when I get there Chris was already there welcoming me.. After I explained him my car Need, he called right away the service department to fix the problem. Sent me in waiting area ,but came to me 3 times to let me know what was going on,and promise that I'll get my car very soon. The way he handled my problem and the time frame was outstanding, he make me feel really a paragon acura customer, Good service,accurate and outstanding job Chris. That was a very good experience this time ,that's the way I should feel every time I go for service . Keep up the good job!!! More
highly recommend I am highly recommend this dealer to anyone who is looking for their cars, not only the services but also the experience, I’ve bought two cars from he I am highly recommend this dealer to anyone who is looking for their cars, not only the services but also the experience, I’ve bought two cars from here already,Thomas is really really good,he can help you make your dream come true,make the best price for you. And it’s only take me 2hours to get everything done, 2 hours got a new car, good experience....thank you Thomas!! Thank you for everything you did More
Very nice and professional Excellent Service,Thomas answer all my questions clearly I will strongly recommend this guy-Thomas to my friends who want to buy a new car. Excellent Service,Thomas answer all my questions clearly I will strongly recommend this guy-Thomas to my friends who want to buy a new car. More
Great Service Thomas is professional and straight forward!!! He made the selling process simple and speedy!! Love my new Acura!!!Best salesman I have ever met, will Thomas is professional and straight forward!!! He made the selling process simple and speedy!! Love my new Acura!!!Best salesman I have ever met, will definitely recommend to all my family and friends. More
Enjoyable Thomas was so friendly and smart..very helpful and professional..I would say I am so satisfied with my service with him..I would refer my friends to h Thomas was so friendly and smart..very helpful and professional..I would say I am so satisfied with my service with him..I would refer my friends to him! More
Professional service received. Thomas took care of what I was paying attention to. Explanation was clear. Transaction went fluently. Wait time was very little. No hidden fee. He con Thomas took care of what I was paying attention to. Explanation was clear. Transaction went fluently. Wait time was very little. No hidden fee. He continues to check with me after a few days on satisfaction with driving the car. I feel I am in good hands and will continue to refer friends to him. More
I had a very comfortable experience at Acura. I was extremely pleased with the attention I received at Acura. I was met with Justin Hili first who was awesome who then introduced me to Thomas Ng. I was extremely pleased with the attention I received at Acura. I was met with Justin Hili first who was awesome who then introduced me to Thomas Ng. Thomas explained all of the options available with the car. He was very patient with my questions I had. I strongly recommend Thomas and the entire Acura staff to my family and friends. I am very happy to be part of the Acura family. thank you for a great experience. More
Purchase of a Acura MDX that never happened I am not based in New York but after a back and forth e-mail exchange with several folks at Paragon Acura, I negotiated a purchase price with Peter Pa I am not based in New York but after a back and forth e-mail exchange with several folks at Paragon Acura, I negotiated a purchase price with Peter Pazmino and was ready to proceed with the sale. Peter called me at 9:00 pm when the dealership is closing and had me fill out all the paperwork for financing with my drivers license and e-mail back to him. This was 2 weeks ago and I have not even received a follow-up e-mail or call from him. I even arranged transportation to have the vehicle shipped to me. Supposedly this dealerships motto is "we treat our customers like family" - I would hate to see how they treat their friends. I have owned both the 1st and 2nd generation Acura MDX and this would have been my third. The vehicle is still listed on their website and since then has dropped in price as well. I would not recommend this dealership to anyone both in-state or out-of-state. More
Great Experience! Paragon and their went above and beyond to make a deal work with my personal limitations. Very classy and explained all details along the way. My Paragon and their went above and beyond to make a deal work with my personal limitations. Very classy and explained all details along the way. My salesman Thomas was a true professional - extremely knowledgeable, attentive, and not at all pushy. I would certainly recommend them to anyone in the market for an Acura! More
Happy New Acura driver! From the moment we walked in, to the moment we walked out, Thomas made sure our needs were met. He was attentive, friendly, very professional, and ver From the moment we walked in, to the moment we walked out, Thomas made sure our needs were met. He was attentive, friendly, very professional, and very knowledgeable. I had a great experience dealing with the staff. Thomas was very upfront and straight to the point. I for one, don't like the going back and forth part of dealerships, but I am very satisfied that Thomas got straight to the point, and accommodated our needs at the same time. He took that extra step to make sure we were happy with the car. We walked in looking to exchange our prior car, and walked out the same day driving my very first Acura. I highly recommend Thomas as your next Acura dealer. You will not regret it, More