Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Professional That was a pleasure dealing with Thomas Ng. Definitely I will come back again. I would strongly recommend this dealership to all my friends. Very sati That was a pleasure dealing with Thomas Ng. Definitely I will come back again. I would strongly recommend this dealership to all my friends. Very satisfied. More
Great Experience I went it just to really get an idea of what I could afford to finance at Acura. I was partnered with a great sales rep Thomas Ng who was absolutely e I went it just to really get an idea of what I could afford to finance at Acura. I was partnered with a great sales rep Thomas Ng who was absolutely excellent and knowledgeable. He answered all my questions with confidence and had all the resources to make my shopping experience easy and informative. Although I was reluctant he won me over with his positive attitude, upbeat personality and I’m elated and in love with my MDX More
The worst customer service. This dealer was quick to give me what I wanted but failed to deliver service after the sale. First their registration made a mistake in my applicant f This dealer was quick to give me what I wanted but failed to deliver service after the sale. First their registration made a mistake in my applicant for a simple license plate transfer. Due to the error my registerstion was expired and they won’t extend my current tag. Second I am trying to make a payment and the lease company doesn’t have paperwork. I have call the dealer numerous times to speak with finance section. I get tossed around and no answer. I left numerous messages and I don’t even get a phone call. Very unprofessional, do not buy a car from them. Unless you want the run around!!! More
Thomas Ng took good care of us Thomas was great to work with from start to finish. He listened closely to our needs, identified a suitable car for us and worked with us hand in han Thomas was great to work with from start to finish. He listened closely to our needs, identified a suitable car for us and worked with us hand in hand to delivery. He will be our first call when we are back in the market. Highly recommend. More
Excellent customer service. Highly recommend Thomas My wife and I came in from a recommendation that was given to us by a co-worker who recently bought an MDX from him. The moment we met Thomas he was h My wife and I came in from a recommendation that was given to us by a co-worker who recently bought an MDX from him. The moment we met Thomas he was highly professional with a caring personality and was eager to help us out. No pressure just great customer service. He had a high knowledge of the whole Acura line and also had so many awards for excellent customer service and sales expert on his desk( which was impressive). We became to trust him right away. Answered all of our questions and concerns. Finally he got us into our new Acura TLX that we saw on the Paragon Acura website. From the beginning to end he was there with us , supporting and helping us out with the whole process. I highly recommended Thomas if you want the best deal and an excellent lifetime experience. More
Satisfied It's our third acura from paragon - we'll keep coming back. The best part is that we worked out the details of the sale via email - so I didn't have t It's our third acura from paragon - we'll keep coming back. The best part is that we worked out the details of the sale via email - so I didn't have to go into the dealership. They also brought the car to us and took our old lease back. It was all very convenient and set up to make things as easy as possible for us. More
TOOK CARE OF BUSINESS TOOK MY MDX 09 TO GET SEVERAL THINGS ADJUSTED ON 12-4-17.THE TEAM AT THIS DEALERSHIP TOOK CARE OF MY ON GOING CONCERN.I WILL LIKE TO THANK MISS KARLA TOOK MY MDX 09 TO GET SEVERAL THINGS ADJUSTED ON 12-4-17.THE TEAM AT THIS DEALERSHIP TOOK CARE OF MY ON GOING CONCERN.I WILL LIKE TO THANK MISS KARLA BAYAS & MR JAKER FOR THEIR CONCERN ON MY ISSUES ON MY 09 MDX.I KNOW I WROTE A NOT SO PLESANT REVIEW LAST TIME BUT PARAGON ACURA TOOK CARE OF BUSINESS.THANKS AND ENJOY YOUR HOLIDAY..JPIMENTEL FROM THE BX,,PAZ. More
I will definitely go back when i get next car in the future! I bought my first car (used) at Paragon Acura. I went to few dealers but I never found such a patient and responsible sales person as Adonis Diaz. I bought my first car (used) at Paragon Acura. I went to few dealers but I never found such a patient and responsible sales person as Adonis Diaz. He let me test drive local area as well as highway and was extremely patient to answer my tons of questions. He was also very thorough in explaining about the details. I didn't want to make mistake of buying used car with low quality but Paragon Acura had really good cpo SUV at a very reasonable price. They stand by the car quality! I checked all the paperworks about quality of the car as well as repairs they performed on it. Adonis made sure to come back when i took care of payment part in financing department and there was another person, Sean, who explained the features of the car as well as repairs done per my request. The wait was little long but they made sure all the paperworks, plates and everything was done completely in time. Overall, i highly recommend this dealer. This is an authentic dealer who stand by the quality and have good, kind people. And although they didn't schedule the next service appointment, they provided me with service center and all relevant information. More
Great dealership! Great dealership. This is the 3rd purchase I’ve made with their salesman Thomas Ng. He’s the best! I would recommend him to anyone looking for a car Great dealership. This is the 3rd purchase I’ve made with their salesman Thomas Ng. He’s the best! I would recommend him to anyone looking for a car More
Thomas is awesome Thomas is great to work with. He knows your need and makes the purchase a smooth experience. He is very friendly and helped me to get the car at a gre Thomas is great to work with. He knows your need and makes the purchase a smooth experience. He is very friendly and helped me to get the car at a great price. More