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Paragon Acura
Queens, NY
1,893 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,893 reviews
January 19, 2018
Very professional person This person really very helpful I bought Acura MDX from him He gave me wonderful service His attitude and behavior really owsome I think he is This person really very helpful I bought Acura MDX from him He gave me wonderful service His attitude and behavior really owsome I think he is the best guy for acora More
by Hassanfarhad
Employees Worked With
Thomas Ng
January 18, 2018
Thomas Ng Thomas NG was superb in guiding me thru my new lease process . He is extremely supportive, knowledgeable and sensitive to the customers needs and con Thomas NG was superb in guiding me thru my new lease process . He is extremely supportive, knowledgeable and sensitive to the customers needs and concerns . I will refer friends to him and work with him On any future lease or purchases . Thomas is the best of the best . His numerous are well eaned and very well deserved . More
by stevenl231
Employees Worked With
john, Alex Mejia, Thomas Ng
January 16, 2018
Its all about the personal service! Car buying is always a game of me vs the dealer - not so the case with Thomas Ng dealing with you. So much time is wasted with the "show" of selling a Car buying is always a game of me vs the dealer - not so the case with Thomas Ng dealing with you. So much time is wasted with the "show" of selling a car and the utter BS. Cutting out the BS is why I went with a 2018 MDX when my mind was elsewhere. Thomas is 100% to thank for that. Got a deal that was a win/win for him and I. The best bit is Thomas really gives a xxxx after he sells you a car, even if there is great car deal out there and people fighting for your business the personal touch and humanity is what matters. Take a bow Thomas and the team! More
by Damo Can
Employees Worked With
Thomas Ng
January 12, 2018
Parking ticket problem resolved The service provided to my Acura was fine. During the service at the beginning of November 2017 Paragon parked the care on the sidewalk, and it was t The service provided to my Acura was fine. During the service at the beginning of November 2017 Paragon parked the care on the sidewalk, and it was ticketed. I contacted Paragon and was told that they would pay for the ticket. I am pleased to say that, despite some delay, they have paid for the ticket. More
by Wesley
Employees Worked With
Salome Benscher
January 11, 2018
Wonderful experience!! Thomas is a great sales person. Tells it as it is and helps you in any way possible. Every dealership should have a Thomas. Also Murat the Manager won Thomas is a great sales person. Tells it as it is and helps you in any way possible. Every dealership should have a Thomas. Also Murat the Manager wonderful person, he also helps you and listens to your situations and helps you as much as he can. More
by Mike37
January 10, 2018
Great customer service I came in with close minded thinking I was going to be forced to buy a overpriced car. But all that was out the window once I sat down with cars sales I came in with close minded thinking I was going to be forced to buy a overpriced car. But all that was out the window once I sat down with cars salesman Jamal. Great hospitality all the way through. He was very professional at the same time took care my needs in a car I was looking for . I definitely look forward to doing more business with them in the near future!!!! More
by Edjones4218
Employees Worked With
Jamal Vargas
January 09, 2018
Great Experience - Thomas Ng! I leased a 2016 ILX from Thomas a few years ago when the car first came out, then my mom leased the RLX from him last year. I went to him yesterday to I leased a 2016 ILX from Thomas a few years ago when the car first came out, then my mom leased the RLX from him last year. I went to him yesterday to upgraded from my ILX to the TLX. Thomas was very knowledgeable and patient with me as I asked questions and made my decision. More
by jchangub
Employees Worked With
Thomas Ng
January 08, 2018
Awesome Experience Just leased a 2018 Acura TLX from Paragon Acura. Jamal Vargas & Justin Hili, worked with me to make sure I got the best possible deal. They really too Just leased a 2018 Acura TLX from Paragon Acura. Jamal Vargas & Justin Hili, worked with me to make sure I got the best possible deal. They really took the time to sit down with me and discussed my options. I left there knowing I was well taken care of, and would definitely recommend coming back on my next lease! More
by Rmar82
Employees Worked With
Jamal Vargas, Justin Hili
January 06, 2018
Professional Thomas was polite, professional, and knowledgeable. Thomas called me and text me multiple times to ensure my satisfaction with the purchase of the veh Thomas was polite, professional, and knowledgeable. Thomas called me and text me multiple times to ensure my satisfaction with the purchase of the vehicle. Thank you Thomas! More
by Reese584
Employees Worked With
Thomas Ng
January 02, 2018
Dishnest Salesman, classic Bait & Switch I did my research on an Acura RDX with a specific safety package I wanted for my parents. I called to confirm that they had this specific car because I did my research on an Acura RDX with a specific safety package I wanted for my parents. I called to confirm that they had this specific car because it wasn't on their online inventory. Their junior sales associate (Cesar) lied to me and said they did so I came in. The next 2 days, I spent negotiating price with their Sales Consultant Jose Perez. I was honest with him, did my research, knew the market price and asked him not to jerk me around as my time was precious. I live in California and was only in town for 2 days so I had to finalize a new car purchase for my parents. On the last day, my entire family comes with me to finalize the purchase and after 1.5 hours of waiting in their showroom, Jose sits down and tells me they NEVER had the car I wanted in stock. This was after Cesar confirmed with me on the phone and Jose lied to me twice directly to my face that they did. I was furious. They ran a classic BAIT & SWITCH on me knowing that I had to make a purchasing decision ASAP and had to leave town in 2 days. They tried to upsell me on another car that was $5K over our original negotiated price. At no point during our negotiations did they ever have the specific car I wanted. I stormed out of their showroom and told Jose what a xxx I thought he was after he spewed all this junk about how important family, integrity and honesty are. Jose, if you are reading this, for your own benefit, take a good hard look at yourself in the mirror. Based on my interactions with you and the rest of your colleagues and these reviews I'm reading on Yelp, this behavior is typical of your branch. You should be ashamed of yourself, but you probably couldn't care less More
by DaveC
