Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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First Time Buyer, Love My Car I came into Paragon with the intent to test drive the Acura RDX & POSSIBLY Trade-In my very 1st car. I had a barrage of questions and Patrick Cabarcas I came into Paragon with the intent to test drive the Acura RDX & POSSIBLY Trade-In my very 1st car. I had a barrage of questions and Patrick Cabarcas was completely open to answering them and addressing any concerns I had. He allowed me to get a good feel of the vehicle on local streets, the highway and parallel parking which are big decisions points for me. He told me about the free pick up & drop off for oil change and highly suggested I use it. He was pleasant and interacted professionally yet down to earth with myself and my friend Mike, whom he previously sold an Acura to 2 years earlier. Fernando thoroughly explained the finances of the car and what my options are and put me at ease with the payment of the loan. And reassured me that I have the option to refinance the car after a year. He was very patient with me and answered all of my questions. James Roach did my car walk through and was very engaging. He explained all the features of the car down to the tee and even repeated a few things when I didn't understand. I REALLY liked my interaction with James, and what a cutie :-) Overall, I had a positive experience at Paragon. I would definitely recommend to anyone looking to buy an Acura. More
Great! Best salesman hands down! Came in and left same day! Very easy! This is my second car with Alexander and I intend on buying another car from him after Best salesman hands down! Came in and left same day! Very easy! This is my second car with Alexander and I intend on buying another car from him after my lease is done! Thanks again Alexander More
Excellent Alexander Matellana he is very helpful and considerate to his customers and a nice salesman . He had so much patience and revise every details of the Alexander Matellana he is very helpful and considerate to his customers and a nice salesman . He had so much patience and revise every details of the information of the car More
Dishonest!!!!! Bait and switch!!! Jose Perez is a liar. He is inconsiderate of people's time. I recommend to never do business with him. Disgusting! He has my husband drive an hour to Jose Perez is a liar. He is inconsiderate of people's time. I recommend to never do business with him. Disgusting! He has my husband drive an hour to tell him he sold the car a half hour ago. Shame on him.!! More
All good Good customer treatment. My sale was very knowlegeable of his product. Im glad a came for a second time to purchase my new vehicle. Awa Good customer treatment. My sale was very knowlegeable of his product. Im glad a came for a second time to purchase my new vehicle. Awa More
Great Experience Alexander Matallana was extremely helpful and did everything in his power to accommodate my needs. He listened to my concerns and made the best sugges Alexander Matallana was extremely helpful and did everything in his power to accommodate my needs. He listened to my concerns and made the best suggestions based on his knowledge in his field of expertise. I definitely recommend him for anything you need. More
great experience I've leased 2 vehicles from Thomas Ng at Paragon Acura and have had extremely positive experiences both times. Thomas is very knowledgeable but also I've leased 2 vehicles from Thomas Ng at Paragon Acura and have had extremely positive experiences both times. Thomas is very knowledgeable but also friendly and patient. He is willing to answer any questions while also avoiding any appearance of annoyance or being pushy. I look forward to leasing another vehicle from Thomas Ng and Paragon Acura in 3 years. More
Best car leasing experience I enjoyed my time at the dealership. Customer service was superb. Thomas Ng was very patient, attentive and accommodating, and made my experience of I enjoyed my time at the dealership. Customer service was superb. Thomas Ng was very patient, attentive and accommodating, and made my experience of leasing a car very pleasant. Compared to other Acura dealerships in the area, this one is definitely the one to go to. Beautiful space, friendly and knowledgeable stuff, everything is geared toward customers' positive experience. More
Knowledgeable If it wasn’t for Shakera I would not have visited the dealership. Alexander Matallana is very knowledgeable, pleasant, patient and works with you to If it wasn’t for Shakera I would not have visited the dealership. Alexander Matallana is very knowledgeable, pleasant, patient and works with you to get what you want and can afford More
Great helpful experience Thomas is very knowledgeable and concise on purchasing my new MDX. He was also very patience with us when we asked a lot of questions on the car and t Thomas is very knowledgeable and concise on purchasing my new MDX. He was also very patience with us when we asked a lot of questions on the car and the whole process of buying the car. We went from buying to leasing and he was very patient to review and redo the paper. More