Paragon Acura

This is the 6th car I bought from Paragon Acura through Peter. The guy is the best salesman anyone could work with. He doesn't play games and doesn't add unnecessary fees to the purchase. The deal I got wa Peter. The guy is the best salesman anyone could work with. He doesn't play games and doesn't add unnecessary fees to the purchase. The deal I got was amazing, like always, and he's quick to address any issue with the process or even the vehicle after the purchase. I will be doing more business with Peter in the future since I never had a problem with any of the cars that I purchased from him. More

We leased a new 2024 MDX from Paragon Acura in June of 2024, within 6 months it had 3 separate mechanical problems including completely stalling in the middle of a busy highway putting our family in dange 2024, within 6 months it had 3 separate mechanical problems including completely stalling in the middle of a busy highway putting our family in danger. Justin Hili the Sales Manager told me that 'we only sell the cars, we don't make the cars' and told us that it was our responsibility to work with the factory to rectify the situation. We have been bounced between the dealership and the factory with neither willing to take responsibility. Do not use a dealer who is not willing to stand behind their product. More

Isaiah Joseph, excellent sales person we have great experience with him.. paragon Acura place to shop for vehicles .. I will definitely recommend family and friends experience with him.. paragon Acura place to shop for vehicles .. I will definitely recommend family and friends More

Excellent customer service. They go over and beyond to make your customers are satisfied. I would definitely recommend friends, family and colleagues to get services with Acura. They go over and beyond to make your customers are satisfied. I would definitely recommend friends, family and colleagues to get services with Acura. More

Peter & his team always go above and beyond to make sure my experience purchasing a new car is as smooth as possible. I was in & out of the dealership very fast! Isaiah my sales person was also very easy t my experience purchasing a new car is as smooth as possible. I was in & out of the dealership very fast! Isaiah my sales person was also very easy to communicate with and very friendly! More

PETER ALWAYS VERY PROFESSIONAL AND FRIENDLY and the staff . Being coming here long time thi . Being coming here long time thi More

This is my fourth vehicle purchased from Paragon Acura with Peter Pazmino! I couldn't ask for a better person to deal with. He makes the buying process so seamless and goes above and beyond for me. There with Peter Pazmino! I couldn't ask for a better person to deal with. He makes the buying process so seamless and goes above and beyond for me. There are no words that explain the type of employee you have in Peter. You need to clone him and you will most definitely triple your sales. It is truly a great feeling to know being a LOYAL customer pays off. Also want to thank Alana Lopez, Steven in finance, Moe I believe is in finance & Roger in the parts department. If I could rate 10+ stars, i would in a flash.,🔥🤩😍🤩 Thanks, Natalie More

Had a negative experience at this dealership & it was due to the sales manager Mohammad Farooq. I had a pleasant encounter with Monty, but it all went downhill when Mohammad came to the table. I talked to Mo to the sales manager Mohammad Farooq. I had a pleasant encounter with Monty, but it all went downhill when Mohammad came to the table. I talked to Monty days in advance of coming in & made it clear that I'm looking to sell (trade) my leased non-Acura vehicle & NOT looking to return/zero-out my balance of the remaining lease term. There was equity in my car that I wanted to capitalize on. Monty reassured me that was fine so we looked at a few CPO vehicles I was interested in while my trade was getting appraised. Found a car I liked & Monty was ready to start talking numbers, but I wasn't talking numbers until I saw the appraisal. We get back to Monty's desk & that's when Mohammad comes telling me that he'll take my car & zero out the remaining lease payments & disposition fee (as if he was doing me a favor). I declined & reiterated that I'm only interested in selling my vehicle, not turning it in. When I told him about my CarMax offer Mohammad started telling some xx story about how he once tried do sell his car with a CarMax offer & blah blah blah. Wasn't interested in the blatant lies so I cut him off. If I was ignorant maybe I would have believed him, but I've done this many times before so his manipulation tactic didn't work on me. Basically in the end he said that he will take the lease ($18k value) & not pay me the trade ($21k value) which means I was leaving around $3k on the table. I declined & left. On top of that, they add $2k onto their advertised prices ($1300 for LoJack & $700 for xx accessory fees). Neither is needed plus the LoJack is questionable since it seems like they charge that additional fee no matter what, even if they're reselling a car that they sold in the past with that fee. Someone should look into that... Anyway, I went to another Acura dealer who took my trade for $20.5k & I went home in a CPO Acura that was priced better than Paragon. I'd never shop at Paragon nor would I ever recommend their network of dealerships to anyone More

We spent 9 hours at this dealership. One of the WORST experiences of my life. The only upside was that our salesman was great & the car is awesome. Dealership itself is awful. One of the WORST experiences of my life. The only upside was that our salesman was great & the car is awesome. Dealership itself is awful. More

Mr. Manny Castillo,Business Manager help me a lot to get my New Car, He's exceptional skills give me a really great deals that I think no one can do it for me. I really really do appreciate it the effo get my New Car, He's exceptional skills give me a really great deals that I think no one can do it for me. I really really do appreciate it the effort and time he gave it to me to get the deals get done. He will give you the information and help that you really looking for to get a new car and make sure that your not gonna have an issue in the future. Really great and trustworthy person! Deserve to get promoted to a higher position. More