Paradise Chevrolet

It's rare that I would give a dealership and salesperson such a high rating (based upon passed experiences), but my wife and I found Loann's demeanor to be quite refreshing and Paradise Chevrolet has been v such a high rating (based upon passed experiences), but my wife and I found Loann's demeanor to be quite refreshing and Paradise Chevrolet has been very professional and respectful to work with. We got a great deal on a low mileage vehicle that perfectly suited our needs. Loann was a great communicator and very patient (we were traveling while negotiating). I would definitely recommend Loann to anyone looking for a new or used vehicle. More

My parents had a terrible experience working with Paradise Chevrolet. I'll try and hit the high points, and we've tried working with them to make it right. I won't say they did everything wrong, but Paradise Chevrolet. I'll try and hit the high points, and we've tried working with them to make it right. I won't say they did everything wrong, but the things they did right are far overshadow by the things done poorly. My parents went to the dealership looking for a 2500HD. They didn't have any on the lot they liked, so somewhere in there the salesman convinced them a 1500 would tow the 7,800 pound dry trailer they just purchased. My parents and the dealership disagree on what exactly was said, but my parents clearly communicated the dry weight and must have had some strong assurances that it would work because they purchased the truck. The first time they tried to pull their trailer with water in the tank the GVWR warning light went off on the 1500. This was the point I got involved. I went went back to the dealership with my parents and let them know what happened to see what they would be willing to do. The right thing they did was they helped find a 2500 my parents wanted and that would actually do what they needed and made a deal where the dealership would essentially break even on the 2500. The bad on this was we went back and forth on what they should do with the truck they convinced my parents would work for their application. I requested they unwind the deal on the truck and put the new one in it's place. The dealer stated since it was no longer a new vehicle they couldn't do that and could only max out the trade in at $57,000. Knowing truck was purchased a month earlier for $71,000 and only had 825 miles on it. The sales manger at this point told me they would only be listing it for $61,900 and needed room to make something on it because they had a lot of 1500 inventory. We agreed to this and my parents were treated nicely when they got their new truck where the salesman apologized for everything that happened, BUT it's this next part that really bothered me. Unlike what the sales manger told me they would do with the truck, they listed it for $69,777, it's currently stock# 240256A on their site. If you see that truck on the website, and looking at that price, know the dealer practically stole it from my parents at $57,000 and are looking to make an additional $12,777 on a truck they already sold a month earlier to my parents. I understand dealerships are in the business to make money, but I feel that it's unacceptable to say you won't put something in writing because you're not there to lie to anyone. Only to be proven by your own listing that you did in fact look your customer in the directly in their eyes and lie. Before writing this I tried to reach out to the dealer discuss what happened in all of this, but they didn't feel the need to return my call, so I'm turning to the only real avenue I have left. More

Loann was absolutely amazing and really took her time to help me. She found me the nicest car ever and made sure it was in my budget. Super sweet and very genuine, definitely recommend her. help me. She found me the nicest car ever and made sure it was in my budget. Super sweet and very genuine, definitely recommend her. More

We were in the market to purchase a used vehicle for our daughter and, frankly, dreaded it. Loann and her team made the process incredibly transparent, efficient and enjoyable -- as it should be. Our sati daughter and, frankly, dreaded it. Loann and her team made the process incredibly transparent, efficient and enjoyable -- as it should be. Our satisfaction and peace of mind was truly exceeded. Thank you, Paradise! More

I've bought many cars over the years from many differnt dealers. Loann and Paradise were the absolute best. Very little unecessary presure to buy things that I said I'd didn't want and very easy to work wi dealers. Loann and Paradise were the absolute best. Very little unecessary presure to buy things that I said I'd didn't want and very easy to work with to find a price that was fair for everyone. Just an easy, great car buying experience. More

First time EV car buyer. The experience was pleasant and my salesperson, Loann Thomas, was so informative. I’ve been driving my new Chevy Bolt now for 3 months and absolutely The experience was pleasant and my salesperson, Loann Thomas, was so informative. I’ve been driving my new Chevy Bolt now for 3 months and absolutely love it! Although this is the smaller EV compared to the EUV, there is still so much headroom and space in the car that my friends were quite comfortable sitting in the back seats on our road trip to San Francisco and back. More

Great customer service. My car was completed on the time accorded and the estimate was right on My car was completed on the time accorded and the estimate was right on More

I love my new Bolt and the experience at Paradise Chevy was great. Everyone so pleasant and helpful. Loann went to extra lengths to save me the car I wanted and also arranged a pickup from Carmax when I was great. Everyone so pleasant and helpful. Loann went to extra lengths to save me the car I wanted and also arranged a pickup from Carmax when I sold my existing car. And the service department was very helpful when I needed a fine tuning on my software. Good dealership with which to do business, More

This dealership made buying a new car a breeze. Will definitely be back in the future. Loann took very good care of us. Couldn’t have asked for more. Will definitely be back in the future. Loann took very good care of us. Couldn’t have asked for more. More

The whole team at Paradise was terrifiic to work with before, during, and especially after my purchase of a new 2023 Bolt EV. Highly recommended! before, during, and especially after my purchase of a new 2023 Bolt EV. Highly recommended! More