Paradise Chevrolet Cadillac - Service Center
Temecula, CA
86 Reviews of Paradise Chevrolet Cadillac - Service Center
I just wanted to make sure that I expressed my families gratitude and appreciation for the exemplary professionalism and customer service provided by your employees Mike Mastro, Dave Chapman and Nick Pelig gratitude and appreciation for the exemplary professionalism and customer service provided by your employees Mike Mastro, Dave Chapman and Nick Peligrino. We have had contact with assorted Service providers, Dealerships and Vendors over many years now. Never once, have we engaged in the level of Service with representatives such as Mike, Dave and Nick. Not only are they extremely knowledgeable, respectful and diligent, They are always accessible and tentative. These employees are entirely committed to customer satisfaction and willing to assist in the solving of any problems or challenges that arise during our service process. I know that consumers have many choices when choosing a service organization and Your employees are only as good as their worst representative. You will be pleased to learn that their performance will continue to ensure customer referrals. “Hat’s off” to Paradise Cadillac, Mike Mastro, Dave Chapman and Nick Peligrino. Regards, Mark More
Gentlemen, Having my Saturn serviced at Paradise Gentlemen, Having my Saturn serviced at Paradise Chevrolet Cadillac for the past two years has been one positive experience after another. Curtis Gentlemen, Having my Saturn serviced at Paradise Chevrolet Cadillac for the past two years has been one positive experience after another. Curtis Brown has always been the epitome of friendly and efficient customer service, always explaining everything that was done or needs to be done to my car in a very professional manner. He certainly keeps the customers best interest in mind in all he does. When requesting a service recently on short notice, I was totally impressed with the cheerful, friendly and professional way Lexi worked to schedule the appointment I needed. Patricia was very friendly and helpful when I expressed my appreciation for the way you treat your customers. She gave me the information I needed to make it known that Paradise Chevrolet Cadillac Service personnel, from the people who make the appointment and greet you when you arrive, to the driver that delivers the car when it's done, and everyone in between, are the best in the business - they really do it right. Thank You. Ken Regan More
This is the second truck I bought from Paradise. I'm very happy with my NEW truck. Your sales representative Felipe Roddriguez was an Extremely good sales person. I was very satisfied with the overall out co happy with my NEW truck. Your sales representative Felipe Roddriguez was an Extremely good sales person. I was very satisfied with the overall out come of my experience. Thank you Felipe and Paradise for not taking advantage of a singal mother. More
My vehicle has been at Paradise Chevy body shop since early November of 2010. I have been making full payments on the car with full coverage insurance because it is bank financed the entire time. The reg early November of 2010. I have been making full payments on the car with full coverage insurance because it is bank financed the entire time. The registration has expired and I can no longer find an insurance company to insure the car because it is wrecked and the registration is due, so the bank will insure it at a forced higher rate. I also lost my job because of no transportation, and can no longer find or look for work. I can also no longer afford the car payments (A repo and my credit will be damaged) or afford the insurance deductible ($950.00). The body shop has played the blame game with my insurance company and has only given me lie after lie about the status and timing of my vehicle. They never return phone calls. Very rude and unprofessional. Car still unfinished after 9 months. Original estimate: $14,000 New: $23,000. PLEASE STAY AWAY! More
Becky Young is always happy to see us, and is attentive and helpful. She genuinely cares about her customers, even after the sale. That is priceless. We have purchased two vehicles from Becky and will cont and helpful. She genuinely cares about her customers, even after the sale. That is priceless. We have purchased two vehicles from Becky and will continue to rely on her in the future for our auto needs. We are also happy to refer people to her because she is honest and trustworthy - characteristics uncommon in most auto sales people. Paul, our service advisor, is wonderful. He not only covers all concerns about the car and makes sure it is well maintained, but he takes a poersonal interest in us. He is not just a service rep; he is a friend that we feel we can trust. We never get the feeling he is selling us something we don't need, and he does all he can to ensure we are satisfied with the service we receive. More
Because of Nick Rivera's excellent customer service is the "main" reason we continue to bring our vehicles in for service. Because of the excellent service/repairs we have received is why we would most d the "main" reason we continue to bring our vehicles in for service. Because of the excellent service/repairs we have received is why we would most definitely consider Paradise Chevrolet/Cadillac for our next purchase!!! More