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Paradise Chevrolet Cadillac - Service Center

Temecula, CA

4.2
87 Reviews

87 Reviews of Paradise Chevrolet Cadillac - Service Center

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April 28, 2018

Never stops serving Lou checks in with me yo make sure I am satisfied with my car. He has ensured I remember I can get free oil changes and tire rotation. He is wonderful More

by littlejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Long
May 02, 2018 -

Paradise Chevrolet Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by! Regards, Todd Tracy – General Manager, 855-902-2299

April 12, 2018

Not caring about client Terrible attitude-going cross county oil at 60% wanted car checked all I was told you have to pay even though have lifetime oil change because it’s at More

by Unhappy customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Stilgebouer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Paradise Chevrolet Cadillac responded

On behalf of everyone at Paradise, we apologize for the experience that you had at our dealership.  We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened.  Please contact me at your earliest convenience so we can resolve your concerns. Regards, Todd Tracy – General Manager, 855-902-2299

March 06, 2018

Good experience It was a good experience for buying my car on my own for the very first time on my own without any help from a family member. More

by Alex1918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Paradise Chevrolet Cadillac responded

Alex, it was a pleasure to read about your first buying experience working with Darrin. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Regards, Todd Tracy – General Manager, 855-902-2299

January 20, 2018

Thank you I just wanted to thank Chris Perez for all of his help. He was very nice, professional and helpful. I brought a Chevy volt 6 months ago and brought it More

by Sherellsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Perez, Doug Ritchey
Jan 23, 2018 -

Paradise Chevrolet Cadillac responded

Thank you for this amazing review, Sherell! We really appreciate your business. Sincerely, Todd Tracy – General Manager, 855-902-2299

December 13, 2017

A Pleasure Curtis took care of me and the whole experience was hassle free and easy! Everyone was friendly and helpful. Service was quick, also. Very refreshi More

by snesbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Brown
November 24, 2017

1st time car buyer She's such an amazing sales person very friendly and helpful! Help me to get fair price for my first car! I highly recommend her! More

by tereavelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Gunn
Nov 30, 2017 -

Paradise Chevrolet Cadillac responded

Tereavelar, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Todd Tracy – General Manager, 855-902-2299

September 29, 2017

Great sales experience Went into the dealership for an oil change and ended up speaking with a very friendly and professional salesman(thad). I will end up using this guy wh More

by Down4mx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Epting
Sep 29, 2017 -

Paradise Chevrolet Cadillac responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Paradise Chevrolet Cadillac! If there is anything else we can do for you just give us a call! Kind regards, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

August 20, 2017

GREAT Rick & Donna DeMarco We came in on the 18th to make an appointment for our Impala oil change. Had talked to Lou Long on the 9th of August about the More

by Donna DeMarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tracy, Lou Long
Sep 22, 2017 -

Paradise Chevrolet Cadillac responded

Thanks for the great review! We truly appreciate your business and look forward to working with you again. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 17, 2017

Came in for service.... left with a new car. We dropped off our 2008 SRX in for some minor service and Felipe caught us as we were leaving to see if we might be interested in seeing the new XLT5' More

by Gary Haugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Rodriguez, Don Figgs
Aug 18, 2017 -

Paradise Chevrolet Cadillac responded

We are happy to hear you are enjoying your new 2017 Luxury XLT5!. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 12, 2017

Great service experience This dealership gets it. They do what they say and are always impressive with their attentiveness to my needs. I definitely would recommend them and More

by Mike Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma
Aug 15, 2017 -

Paradise Chevrolet Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

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