Back

Paradise Chevrolet Cadillac - Service Center

Temecula, CA

4.1
86 Reviews

86 Reviews of Paradise Chevrolet Cadillac - Service Center

Sort by
September 21, 2020

At 68 years old, I have dealt with many service advisors. And I have never been so very impressed with any, as much as I have over several loyal years of expert advising provided by Curtis Brown. He share More

by Onemurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Brown
Sep 22, 2020 -

Paradise Chevrolet Cadillac responded

Thanks for highlighting some of our staff who provide such excellent service! We'll be sure to pass along your kind comments to Curtis and the team here at Paradise Chevrolet Cadillac. We look forward to seeing you again at your next visit!

February 15, 2020

Professional Service We brought our Tahoe in for regular brake service and in the process repair techs decided to implement a recall notice on the brake system. Oops. This More

by twr_42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Mike, kaitlyn in finance, Geoff Rasmussen
January 13, 2020

Lance kindly helped me with the end of lease process. He listened to my concerns and responded by explaining the process and answering my concerns to my satisfaction. Very thoughtful! More

by Lsmarg
Recommend Dealer
Yes
Employees Worked With
Lance Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

I brought my son’s car in for service. Felipe greeted me & took me to the service department where he explained some unusual debris in the engine compartment! I’m grateful for the friendly, excellent, profe More

by Joanne257
Recommend Dealer
Yes
Employees Worked With
Felipe Rodriguez
Dec 03, 2019 -

Paradise Chevrolet Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Mike Armstrong - Service Director - marmstrong@paradiseautos.com

November 27, 2019

I had to bring my car in for service last month and was greeted by Felipe. He showed me to the service department and informed me that I could have a shuttle take me home instead of waiting. Overall my exp More

by C
Recommend Dealer
Yes
Employees Worked With
Jon Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
Nov 27, 2019 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Todd Tracy – General Manager, 855-902-2299

October 29, 2019

If you are female do not take your car here! I took my 06 Corvette with 80,000 miles in for routine service on ABS, Active handling, tire monitors, brake sensors, an estimate on tires and to see if they coul More

by Tucalota
Recommend Dealer
No
Employees Worked With
Chris Stilgebouer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Todd Tracy – General Manager, 855-902-2299

October 25, 2019

Paradise review. I think Paradise Chevrolet has the best sales people I have ever dealt with. Lou Long was so nice to me all day. He was able to get me what I wanted a More

by Sandy Holleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Long
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Todd Tracy – General Manager, 855-902-2299

July 31, 2019

Prompt help with a blown tire A call was made to Lou when we had a blown tire on our Chevy equinox. Lou promptly gave us our options and the new tire was ordered and placed on the More

by Barb00801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Long
Aug 02, 2019 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Lou was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Respectfully, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

March 30, 2019

Above and beyond! Lou is super helpful. He goes above and beyond to make sure you are taken care of. He makes you feel like you're his top priority. More

by Jo1589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Long, Kathy Bludworth
Apr 01, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Todd Tracy – General Manager, 855-902-2299

February 28, 2019

very helpful We have purchase several cars, this time we need help with my daughters and Lou help with the purchased and service.. Thank you to all in service for More

by juleejohanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier and Cory, Lou Long
Feb 28, 2019 -

Paradise Chevrolet Cadillac responded

Julee, thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best regards, Todd Tracy – General Manager, 855-902-2299

3
...