Paradise Chevrolet Cadillac - Service Center

I purchased a brand new Silverado duramax in 2014, from Paradise! And the service department has been very good with the maintenance. Paradise! And the service department has been very good with the maintenance. More

Great service professional service techs and friendly staff. Clean waiting area and complementary coffee water Thank you staff. Clean waiting area and complementary coffee water Thank you More

Grear service. , Great prices and fantastic service advisors. Been coming here for 5 years for service and always been very satisfied. , Great prices and fantastic service advisors. Been coming here for 5 years for service and always been very satisfied. More

Paradise has always been great to work with. Chris was a great tech to work with. Chris was a great tech to work with. More

Service is friendly and keeps you informed of everything. The place is clean and everything is organized. The place is clean and everything is organized. More

I wish I could rate zero stars. BEWARE! This service department is careless and inexperienced with handling high end vehicles. Brand new 2023 Cadillac Escalade ESV not even a month BEWARE! This service department is careless and inexperienced with handling high end vehicles. Brand new 2023 Cadillac Escalade ESV not even a month old brought to this service department for diagnosing a software issue. Went to pickup my vehicle and was damaged on their watch and under their responsibility. They are not careful and their service manager downplayed the issue, is not apologetic, dismissive, does not show remorse one bit. It’s very concerning that we entrust this service location with high end expensive vehicles over $120K vehicle just for them to trash it and not have a care in the world. I should’ve known and taken it to a more reputable service department that would have valued the business and kept my vehicle safe and in the condition that I left it with them. The service manager lacks resolution and I do not trust this service department. It’s unfortunate and concerning that Cadillac allows THIS dealership to careless and damage high end vehicles or any vehicle for that matter is acceptable. More

I took my 2016 Silverado for oil change ( I had an appointment) and they told me that it would take two hrs to get it done . I have other vehicles and normally takes twenty to thirty minutes to change appointment) and they told me that it would take two hrs to get it done . I have other vehicles and normally takes twenty to thirty minutes to change the oil in any other vehicle. When I talked to the manager “ Doug “ he was somehow kind of rude talking to me in front of my grandkids. I guess they don’t want my business More

Had the worst customer experience. Being talked at and down to is not professional whatsoever. Being talked at and down to is not professional whatsoever. More

Hey paul they just called my wife and told her It was the battery and they will be taking care of It Thank you so much for taking care of me and my family even well after we purchased the car ive had bad e battery and they will be taking care of It Thank you so much for taking care of me and my family even well after we purchased the car ive had bad experiences with dealerships but you are changing my mind on that More

Service was terrible for my free oil change. Came back after I made an appointment to hear 4.5 hours. Went to DADS and done... after I made an appointment to hear 4.5 hours. Went to DADS and done... More