Paradise Chevrolet Cadillac - Service Center
Temecula, CA
87 Reviews of Paradise Chevrolet Cadillac - Service Center
They are always a good experience! Professional, friendly and beat of all timely! Mike Sanchez is a man of his word. Professional, friendly and beat of all timely! Mike Sanchez is a man of his word. More
The service staff is so friendly and professional, they go out their way to help and make sure your car is serviced properly. go out their way to help and make sure your car is serviced properly. More
Jeff and the Team at Paradise Chevrolet were great. I was scheduled for a routine maintenance service, but we added some minor things to the service queue. Jeff told me up front it would take a little I was scheduled for a routine maintenance service, but we added some minor things to the service queue. Jeff told me up front it would take a little extra time, but they were able to handle it in a timely manner. I waited at the dealership and enjoyed looking at other vehicles since my son is in the market for a Colorado or Canyon truck. I've been coming to Paradise for 25+ years and have no reason to change as I do have many other choices based on where I work/travel. Paradise Chevrolet, Jeff Hunt and the Service Team are AWESOME!! Thank you All More
Never going back! I bought my truck from Paradise and had all my service work done there. It was always difficult to get a Saturday appointment for simple things like I bought my truck from Paradise and had all my service work done there. It was always difficult to get a Saturday appointment for simple things like an oil change. Anytime I had a question about my truck, I’d get transferred to someone’s voicemail to leave a message, with a promise to get a call back asap. Lies! I needed my truck serviced because a fuel injector went out on my truck. They charge for the diagnostic… I’m accustomed to the cost of the diagnostic getting take off the final bill, if y you get the service done at the same location. Not at Paradise. The cost of the repair would have been 4K, they’re insane! I declined and got it done somewhere else. I didn’t have to shop around, paid 2K. I could go on forever about how much I can’t stand this place and their service. The only reason I didn’t give them a one star is because of Nick a service advisor. He’s the only normal person working there. More
I always enjoy bringing my vehicle to Paradise Chevrolet when it has to be serviced or a problem. Very professional staff from the moment you drive in to the service tech. Polite, great listeners of your pr when it has to be serviced or a problem. Very professional staff from the moment you drive in to the service tech. Polite, great listeners of your problem but also great fallow up calls or texts on progress. More
Everyone on the dealership property is helpful, happy and a pleasure to work with. In the service department I feel like they do a good job of explaining things as needed on your car and not adding on extras a pleasure to work with. In the service department I feel like they do a good job of explaining things as needed on your car and not adding on extras. More
Our family’s favorite dealership. We’ve bought our last 6 cars here. James was awesome! We’ve bought our last 6 cars here. James was awesome! More
John the service provider is very unprofessional need to be fired ASAP.not helpful will never return and tell other not to ever come to this dealership. be fired ASAP.not helpful will never return and tell other not to ever come to this dealership. More
James Perkey did a great job! He got the service done quickly and thoroughly. He is friendly and professional. We will keep using this dealer and recommending to all! He got the service done quickly and thoroughly. He is friendly and professional. We will keep using this dealer and recommending to all! More
I have run into issues with the service department not wanting to repair issues that fall under warranty. They want to claim I have an oil seepage instead of calling it a leak. wanting to repair issues that fall under warranty. They want to claim I have an oil seepage instead of calling it a leak. More