Paradise Chevrolet Cadillac
Temecula, CA
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I was "sold" an extended warranty which I really did NOT need based on my present driving habits and this has been a disappointment to me and made the overall car buying experience less than really did NOT need based on my present driving habits and this has been a disappointment to me and made the overall car buying experience less than pleasant. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More
We were not planning to buy tonight but we felt very comfortable and we were treated very well. I would definitely recommend this dealer. This was my daughter's first car buying experience. As her dad, comfortable and we were treated very well. I would definitely recommend this dealer. This was my daughter's first car buying experience. As her dad, I appreciated the time the salesperson spent with her to make her feel good and respected in the process. More
We were told by via phone call by Romero that the information we obtained on the internet was factual and he had 3 new hhr's in stock. When we arrived, there were NO new ones and the price for our tr information we obtained on the internet was factual and he had 3 new hhr's in stock. When we arrived, there were NO new ones and the price for our trade and the price of a new one were dismissed. We never saw him and after waiting for 20 minutes we went over to used. The old bait and switch is getting very old. Will never recommend anyone dealing with Romero in New Cars. The used car area was a pleasant experience. Will recommend. More
First and foremost, the non-pressure customer service extended by Mr. Honeycutt was exceptional. He explained all options on the Chevy Cruze and was very knowledgeable. Mr. Honeycutt and all Paradise Che extended by Mr. Honeycutt was exceptional. He explained all options on the Chevy Cruze and was very knowledgeable. Mr. Honeycutt and all Paradise Chevrolet staff were very friendly from our initial arrival and contact. Our experience was exceptional. We bought a highly rated vehicle for a great price. This is our second vehicle purchased from Paradise Chevrolet. Because of their professionalism, honesty, and friendly customer service is the reason why we are a repeated customer. We will definitely purchase future vehicles from Paradise Chevrolet. More
Last week I purchased a Nissan 350Z (JN1BZ34D27M501040)many of the listed key features: Heated Leather Seats,Premium Sound System,Bluetooth Multi-CD Changer,Heated Mirrors and Touring (JN1BZ34D27M501040)many of the listed key features: Heated Leather Seats,Premium Sound System,Bluetooth Multi-CD Changer,Heated Mirrors and Touring. Were missing, I contacted a laywer and the local DA. The dealership had to return my purchase price. I was surprised to learn that the very next day they listed the car with the same options as before. I verified the vin number options with the Nissan dealer next door. I was given a hard time from Dave the used car manager who made provimses that he has yet to keep. I looked at four other cars on the lot and found three out of four used cars to have false newspaper, video and window sticker adds. Good luck with Dave. More
During the last decade my wife and I have purchased four trucks and a chevy malibu from Ms Becky Young at Paradise Chevrolet. This charming lady is both professional and affable. She anticipated our needs a trucks and a chevy malibu from Ms Becky Young at Paradise Chevrolet. This charming lady is both professional and affable. She anticipated our needs and communicated with us constantly throughout the process. Becky made the event of purchasing a new vehicle, a non-event. I'm sure I dont have to explain the anxiety and frustration that eliminates. Becky even had the special knowledge needed to direct us to the right truck capably of handling a large horse trailer. And, as in all dealings with Becky, her claims regarding the vehicle's abilities were always met and often exceeded. We have always been very happy with our vehicles purchased from Ms Becky Young and heartily recommend her to anyone considering a new vehicle. More
Easy to work with. Got pricing over the Internet and the vehile was saved until we got to the dealership to view. Best dealer by far. Lenny was friendly, Matt in Financing gave us more than a great deal. vehile was saved until we got to the dealership to view. Best dealer by far. Lenny was friendly, Matt in Financing gave us more than a great deal. Everthing associated with this transaction exceeded our expections. Exactly what we were looking for. Will definitely recommend to others. More
Lenny Gunn was so thorough and professional. I am 87 years old, so all the new technology found in cars can be quite daunting. Lenny was patient in explaining every detail and button. He made sure tha years old, so all the new technology found in cars can be quite daunting. Lenny was patient in explaining every detail and button. He made sure that I had as complete an understanding as possible before leaving the lot with my new leased Cadillac. And he told me to come by the dealership after having driven the car to ask any additional questions that may come up. Such friendliness and concern is very appreciated, as I am a widow so must handle most things by myself, which can be overwhelming at times. I also always felt that Lenny was always giving me a fair deal. He never pushed me toward a decision, but over three days was always available to guide me to my final decision. More
It was a pleasure working with Becky Young. One of the easiest and low stress car purchases I have ever made! The entire purchase ran smoothly from the moment I arrived on the lot, to the moment I test d easiest and low stress car purchases I have ever made! The entire purchase ran smoothly from the moment I arrived on the lot, to the moment I test drove the car, to the moment I completed the paperwork and drove the car home. More
Becky Young is always happy to see us, and is attentive and helpful. She genuinely cares about her customers, even after the sale. That is priceless. We have purchased two vehicles from Becky and will cont and helpful. She genuinely cares about her customers, even after the sale. That is priceless. We have purchased two vehicles from Becky and will continue to rely on her in the future for our auto needs. We are also happy to refer people to her because she is honest and trustworthy - characteristics uncommon in most auto sales people. Paul, our service advisor, is wonderful. He not only covers all concerns about the car and makes sure it is well maintained, but he takes a poersonal interest in us. He is not just a service rep; he is a friend that we feel we can trust. We never get the feeling he is selling us something we don't need, and he does all he can to ensure we are satisfied with the service we receive. More