
Paradise Chevrolet Cadillac
Temecula, CA
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Our experience at Paradise Chevrolet was defenitely a pleasant one. We were thinking about buying a new truck, but this was not something we had to do at the time. We were in the area, so deceided to st pleasant one. We were thinking about buying a new truck, but this was not something we had to do at the time. We were in the area, so deceided to stop in and look around. We always liked the Silvarado so took one out for a test drive and just loved it. Our salesman "Lance Orosco" was willing to crunch numbers with us, and with a little help, made us a offer we could not pass up. Needless to say, we drove home in our new Chevy Silvarado. The dealership itself, and everyone we worked with was great!!! They made us feel relaxed and comfortable throughout the process, which makes a big difference. It was definitely a pleasant experience, right down to filling out the final paperwork. This was a great representation of how customer service should be. We will definately recommend Paradise Chevrolet to all our friends and family. P.S. They make great popcorn too! :)***** More
I brought in my 2006 Hummer H3 for service, and was met by Lou to see if I was interested in possibly trading in my vehicle for a new one and at the moment we weren't totally ready for that vehicle to be t by Lou to see if I was interested in possibly trading in my vehicle for a new one and at the moment we weren't totally ready for that vehicle to be traded in, but our 2003 Ford Explorer definately interested in trading up to a new cost effective car since I commute 65-70 miles a day for work. So after discussing the specifics with my wife, we looked at the Cruze with the help of Gregory when we came back to pickup Hummer from service repair later that day. Gregory showed us the Cruze and the car was amazing. We decided to come back the next day, so I let Lou know that I would be coming in with my Ford Explorer for trade and he had Gregory assist me with the test drive, and paperwork, everything. Soon I was sitting in Matt's finance office closing a great deal to the new 2013 Chevrolet Cruze RS. Matt was super awesome when it came to finding the right financing program for us & got us a great rate. The whole Paradise Team are ROCKSTARS! More
Nikki went above and beyond our expectations! Working with her was a great experience and I will definitely be returning to paradise next time I'm in the market for another car! with her was a great experience and I will definitely be returning to paradise next time I'm in the market for another car! More
On feb, 22 2013, my wife & I drove to cypress, ca to purchase a 2002 Cadillac ext from Cypress Motors. Supposedly this particular vehicle was on reserve for me considering I was already approved by the purchase a 2002 Cadillac ext from Cypress Motors. Supposedly this particular vehicle was on reserve for me considering I was already approved by the bank. My wife & I took the day off & rented a vehicle for the occasion. When we arrived we learned that they had sold the truck the night before. The sales rep, Juanita, who "helped" me, took NO responsibility & actually claimed that I had applied for a different vehicle, not that particular truck. Ironically she called me the same morning of the purchase to verify our appointment. Which means that she let me drive 2 hours from Bakersfield, Ca just to tell me she sold the truck, & to basically blame me for the mistake, & with no remorse, offer to sell me a different vehicle. Thank God that happened because I kept looking & found the perfect truck, same model, better mileage, better price, immaculant condition, better service. When I contacted Paradise I was directed to Alfonso Zavala. I told him about the situation I just had & he automatically started making all the wrongs, right. He felt for me, Alfonso & Dave assured me that once a customer makes a commitment to a a particular vehicle, they will make a commitment to you by reserving the vehicle of your dreams until the deal is done. They kept they're word. Alfonso brought me security & proved that he can do what the other dealerships can't. When I got there Alfonso quickly came out to greet us. We didn't waste anytime, he 1st showed me the truck detailed, full gas tank, ready to ride home. That moment meant a lot to me & he knew it. That's what "going the extra mile" is all about. Little things like that mean a whole lot more than people would understand until you experience it. Alfonso was prepared & organized like he did this a thousand times. Paperwork was ready, financing was quick & simple. He had no hesitations, no uncertanties, no sales pitches, no tricks, just 100% honesty. He was seriouse when he said That he will reserve that truck & make sure you drive it home. The very next day he called to check if we made it home safe from a 3 hour drive. I've purchased other vehicles & motorcycles in my hometown, & still i never received amazing service like Alfonso gave. On top of all this, he came in on his birthday just to take care of me. he did not think twice he was there ready to work. Happy Bday! Thanks for everything Alfonso & Paradise Chevrolet! You guys are the best. More
I have wanted a Corvette my whole life. I never could afford one till now (I will turn 60 in April 2013). So when I heard the Corvette had the 60th aniversery addition coming out for 2013 I started looki afford one till now (I will turn 60 in April 2013). So when I heard the Corvette had the 60th aniversery addition coming out for 2013 I started looking. I first talked to the incredible Joe Honeycutt in Temecula about 8 months ago. I was impressed with Joe from the get go. He hung in with me thru and thru as I finally got comfortable with the decsion to make the purchase. I had checked and talked with a few other dealer reps. None of them even came close to making me feel comfortable as Joe Honeycutt in Temecula. Everything about Paradise Chevrolet seemed right to me and the best salesman ever in my life made me feel totally comfortable. I sent pics of my car to my brother. He got hot and wanted his own. He searched on the net and could not find the car he wanted. I said --- call Joe Honeycutt --- Done, Joe found the car and bingo, the family had 2 new Corvettes in a weeks time. We are both completly satisfied with the cars, the dealership, and for sure Joe Huneycutt!!! More
Thanks Joe, Once again you got me a great deal and a great car. This is my 8 or 9th car purchased from Paradise Chev. and i beleive the 5 or 6th one you. Your the best. great car. This is my 8 or 9th car purchased from Paradise Chev. and i beleive the 5 or 6th one you. Your the best. More
I appreciate the great customer service that was given to me by Nikki! She did an excellent job making sure all our concerns were addressed and it was a great experience working with her as our salesperson! me by Nikki! She did an excellent job making sure all our concerns were addressed and it was a great experience working with her as our salesperson! More
Appreciate the "no hassle" sales approach. This is our third purchase and we expect we will return again some time in the future. Staff is friendly and professional. This is our third purchase and we expect we will return again some time in the future. Staff is friendly and professional. More
My husband and I went into Paradise Dealership to buy a My husband and I went into Paradise Dealership to buy a SUV for him since we had said it would be his retirement present and he was due for a new veh My husband and I went into Paradise Dealership to buy a SUV for him since we had said it would be his retirement present and he was due for a new vehicle. Well I must say that we were greeted by Mike with a very friendly welcome. Mike took the time to show us every single SUV we wanted to look at and was fully informed of each and every questioned we had which made us very happy and able to make our decision with no hesitation. Long story short we ended up also trading in my car and we ended up leaving with 2 new vehicles. I would recommend the dealership to anyone. Thank you Mike Stiles for being such a great person and salesman. When we are ready to get another car this is def the place we will be returning. More