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Paradise Chevrolet Cadillac
Temecula, CA
5,207 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 27, 2014
We moved to the Temecula Valley in 1989 and we have purchased over 20 cars since then and all of them from Paradise Chevrolet & Cadillac. This dealership has been nothing but awesome to deal with and w purchased over 20 cars since then and all of them from Paradise Chevrolet & Cadillac. This dealership has been nothing but awesome to deal with and we can't say enough good things about them and their service. It has been exciting for my wife and I to see so many employees move up to bigger roles at this dealership over the years and it's good to know Mr. Gilmore takes good care of his members there. Last night we had the pleasure of working with Todd, Ramiro & Matt with the purchases of our 2 new vehicles and again nothing but the best from these folks. My hats off to you Mr. terry Gilmore and your staff at Paradise Chevrolet & Cadillac for another job well done. Richard & Sarah Tormey More
by Rtormey
Employees Worked With
Todd Tracy , Ramiro Perez
February 26, 2014
Everyone at Paradise was so friendly and professional. Everyone at Paradise was so friendly and professional. Becky was a tremendous help, she knew the vehicle inside and out and spent plenty of time with Everyone at Paradise was so friendly and professional. Becky was a tremendous help, she knew the vehicle inside and out and spent plenty of time with us helping us to understand all the functions of the car, and was so patient. Matt was totally great helping us through the paperwork. The car was beautifully prepped for us including fueling. It was a great experience and I am spreading the word to my friends who are thinking of buying a vehicle. Temecula is a way from Lakeside, but it sure is worth the trip. Thanks to everyone at Paradise for an enjoyable experience. More
by milliemae
Employees Worked With
Becky Young
February 26, 2014
Great service, answered all if my questions. Very friendly and kind, answered all of my questions during our test drive and knew everything about the car. friendly and kind, answered all of my questions during our test drive and knew everything about the car. More
by Kindyls07
Employees Worked With
Tom Griffith
February 26, 2014
christian was the best......normally i dread buying a new car ..... he made the car buying experience easy! i would definately buy from paradise again car ..... he made the car buying experience easy! i would definately buy from paradise again More
by jooleec22
Employees Worked With
christian ricks, Christian Ricks
February 26, 2014
The positive points of this review are for Kevin and Tammy ONLY. I cannot express that enough. Kevin and Tammy are a credit to their profession. Before Kevin and Tammy took over the sale my experience Tammy ONLY. I cannot express that enough. Kevin and Tammy are a credit to their profession. Before Kevin and Tammy took over the sale my experience was the worst buying experience of my life. This was my first new car and first time buying from an auto dealership; what few cars I have purchased have been used and purchased from friends. However, I have been riding motorcycles for over thirty years, ten different motorcycles, all purchased new at motorcycle dealerships and never have I experienced anything even close to what I experienced at Paradise Chevrolet. After a week of being shuffled around from one sales person to another while tying to assure that everything would be ready when I traveled over a hundred miles to purchase the car Jerwin finally became the point man. Jerwin either lied, ignored my requests and requirements, or exhibited an extraordinary and unforgivable level of incompetence. I was halfway to Temecula when I was called and informed that Jerwin couldn't arrange to have the options installed in the time frame he promised and in fact the parts were not even in stock. I vented my frustration to Steve and later asked Tammy to pass on my apologies to him. Jerwin should have been the person to call me, not Steve. The next day, Jimmy refused to let me leave a message for Tammy, whom I had been working with the night before, and took the opportunity to threaten me by telling me he would falsely report my loaner as stolen. Jimmy's behavior, threatening to file a false stolen vehicle report to the police required me to contact the police myself and inform them of the threat that was made. THey assured me that any attempt to file a false report would be prosecuted to the full extent and the sale person and dealership could both lose their licenses. Jimmy and Jerwin are a disgrace; living up to every "sleazy car salesman" cliche that exists.Kevin was the complete opposite and a credit to his profession. By the time it was all over, Tammy and Kevin were the only people at this dealership I wanted to speak to. I will describe more details of my experience with Jimmy and Jerwin in a letter being mailed to General Motors' corporate officers. Again, Kevin and Tammy saved the day. Kevin went so far (literally) as to drive over 100 miles to deliver my new car so I would not have to deal with anyone else at this dealership. More
by MickDavies
Employees Worked With
Steve Morre, Tammy Waldron, Ryan Tracy, Kevin Brooks
February 25, 2014
Scheduled appointment time on phone and a text was sent to me confirming. This was easy and helpful. We were helped on time by Jerwin and he helped us get a vehicle selected and test drive completed. Trans to me confirming. This was easy and helpful. We were helped on time by Jerwin and he helped us get a vehicle selected and test drive completed. Transaction was easy once managers agreed to match a price offered by another dealership which saved me a trip out of town to another dealership. Very pleased with Paradises' service and ease of transaction. Jerwin was great to work with. He did not pressure us to purchase, simply just gave us the facts to make our decision. More
by finestcityacoustics
February 25, 2014
Dude I dont even know how they did it, but they did and now im in my new Cruz. my deal felt like a steal. Now everyone wants to know how.......you have to talk to jerwin he is awesome. Even when he was ti now im in my new Cruz. my deal felt like a steal. Now everyone wants to know how.......you have to talk to jerwin he is awesome. Even when he was tired of my xxxx, he was tired with a smile on his face (im super undecided took me three hours to decide what car I wanted). Jerwin was funny and made my all day trip there worth while. Thanks jerwin A+++!!!!!!!! Totally recommend this dealer More
by rastaearth
February 25, 2014
Its been the best experience . Since my last purchase of a 3500hd LTZ was decent, but this time around has been over the top. Ms Becky made it real easy a long with the finance dept.(Chirstopher Brey) For a 3500hd LTZ was decent, but this time around has been over the top. Ms Becky made it real easy a long with the finance dept.(Chirstopher Brey) For my new purchase of my 2014 3500 hd LTZ. She was very knowledgeable on the business programs that my vehicle will benefit from. Thank you again Chris Dougherty JTA Farm Enterprises, LLC More
by jta45
Employees Worked With
Becky Young
