
Paradise Chevrolet Cadillac
Temecula, CA
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The Ideal Car Shopping Experience My husband and I were in the need of another car, but due to previous car shopping experience we kept procrastinating our car search. Paradise Chevro My husband and I were in the need of another car, but due to previous car shopping experience we kept procrastinating our car search. Paradise Chevrolet changed our outlook in car shopping. The team that assisted us was exceptional. Alphonso, Ely and George provided us excellent customer service. They are friendly, knowledgeable and are willing to help their customers find the perfect car at a great low price. My family and I return home with a new car and are completely excited and happy with our purchase. I highly recommend Paradise Chevrolet to anyone in search of a car and we will definitely return for future car purchases. More
No Pressure to get a quick sale! After a harrowing experience at another dealership, a friend of ours sent us to see Denny at Paradise. What we recieved when we arrived was no hassle After a harrowing experience at another dealership, a friend of ours sent us to see Denny at Paradise. What we recieved when we arrived was no hassle and no pressure from Denny who stayed with us through the entire process to ensure we got a fair price for our trade ins and that we found a car that we loved. Denny was very knowledgeable about each of the vehicles we looked at and he didnt seem to mind taking the time needed to help us find the right car instead of the highest priced car. Most dealerships would pounce on two ladies walking in and take them for all they can get but not Paradise and not Denny Crawford! Thank you for our awesome new car and Thank you Denny for being utterly professional and a perfect gentleman. More
Turning a Bad thing into a Good thing. I went to Paradise on Saturday and test drove a 2013 Chevy Cruz RS for my son with Jerwin, the initial Sales rep. The car was Red Tagged and we just h I went to Paradise on Saturday and test drove a 2013 Chevy Cruz RS for my son with Jerwin, the initial Sales rep. The car was Red Tagged and we just had to wait for the Credit approval. On Sunday after the Bank called to finalize my son's approval, we received a call from Denny (it was Jerwin's day off) stating that he/we had been approved with the caveat that I would co-sign the loan. When we arrived at the dealership just 30 minutes later, we were stunned to hear that the Cruz I had test drove just the day before had been sold. Obviously, my son and I were very disappointed and felt that we had just been "bait and switched". However, Denny was just as concerned as we were and spent the next hour trying to figure out what exactly had happened and what he could do about it. This is where bad turned to good...! Denny not only shared our disappointment, but kept us from walking away and helped us find another Cruz that, although not an RS, it was a 2014 with the specific requirements that we had for the car. Upon hearing of our time constraints, Denny put the gas pedal down and got the rest of the Team to skip the back-and-forth negotiations that happen with every car purchase, got to the payment and price that we needed and moved quickly to finalize the deal. Mike and Tammy were awesome in finalizing the deal and getting us through the paper process as quickly as humanly possible. My so was able to run home, get ready for work, get back to the dealership, sign the papers and drive off in his new Cruz and still make it to work on time!! This is the 4th vehicle I have purchased from Paradise, even though I am just co-signing this one, Tammy especially having worked with me on every car over the past 11 years kept the process rolling and knocked down the interest rate even further to give my son the monthly payment he could handle without my help. From Jerwin, to Denny, to Mike and to Tammy, they all pitched in to make this happen for my son and turned a very disappointing situation into a very positive one! It is obvious that the new Ownership here at Paradise is creating a culture of customer focused, can-do Sales Team that actually does care about the customer and not just the sale! Thank you very much Paradise for another great car and for turning a bad thing into a good one. See you all in January for my new Truck! Tim and Austin Shepich More
New Chevy Cruze Michael was helpful and committed to giving us the best service possible. They negotiated the price on our new vehicle. Would definitely come here aga Michael was helpful and committed to giving us the best service possible. They negotiated the price on our new vehicle. Would definitely come here again. More
Marlon Goes Above And Beyond in Customer Service! This was by far the best experience I have ever had buying a car. Marlon, was amazing! He was personable, kind, knowledgeable and worked hard to make This was by far the best experience I have ever had buying a car. Marlon, was amazing! He was personable, kind, knowledgeable and worked hard to make sure we got the best car for the money. Marlon was so incredibly helpful, by going above and beyond any salesperson's job in customer service. I live in Washington and I wanted to help my cousin get a car, who is disabled and didn't have a car. Marlon made sure she was able to get to the dealership, to the bank and made sure she got exactly what she wanted in something she could afford. He didn't try to over-sale the product so it was pressure free which made me feel comfortable. I would 100% refer people to Marlon and this dealership, customer service is obviously their strength! What a great experience! Thank you!!!! More
purchased 2014 suburban seriously great experience. both alphonzo and marlon were incredible. marlon was the first one we spent time with, who showed us the suburaban, he w seriously great experience. both alphonzo and marlon were incredible. marlon was the first one we spent time with, who showed us the suburaban, he was respectful and then sent us a video text, showing the vehicle so we wouldn't forget. then we came back a week later (marlon wasn't working that day) and so alphonzo took care of us. he was wonderful. the process was easy and we LOVE, LOVE, LOVE our suburban! More
LEASED MY TRUCK GREAT JOB TO MIKE PERALTA AND MARCIELA FOR HOOKING ME UP WITH A GREAT DEAL! GREAT CUSTOMER SERVICE AND A VERY FRIENDLY STAFF. KEEP UP THE GOOD WORK. GREAT JOB TO MIKE PERALTA AND MARCIELA FOR HOOKING ME UP WITH A GREAT DEAL! GREAT CUSTOMER SERVICE AND A VERY FRIENDLY STAFF. KEEP UP THE GOOD WORK. More
2013 impala Alfonso is amazing!! He was very helpful and found me a perfect fit for my lifestyle and preferences. I am very glad I came here today :) Alfonso is amazing!! He was very helpful and found me a perfect fit for my lifestyle and preferences. I am very glad I came here today :) More
professional and friendly Denny is very nice and professional and found the right truck for us. He described all the working parts and showed us how to use them. He is kind a Denny is very nice and professional and found the right truck for us. He described all the working parts and showed us how to use them. He is kind and not pushy and knows his stuff! More
Sales experience My wife and I arrived at the dealership early on a Sunday morning with the idea of checking out the colors of the new SRX Cadillacs on the lot, before My wife and I arrived at the dealership early on a Sunday morning with the idea of checking out the colors of the new SRX Cadillacs on the lot, before they opened at 10AM. It was 9AM and out came Lou Long and greeted us enthusiasticly.Well long story short, we had a nice chat and a test drive. Mark checked out our trade in and a couple hours later we left with a new SRX. The experience was great. Lou and Mark did a fine job and we love the car. We are return customers, and frankly I've never bought from the same dealer twice. Thank You. More