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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

October 27, 2019

Great people Thank you Paul for all your help letting me pick out the truck I liked. I know I’m not easy but I do appreciate all your help again. Paradise is exact More

by chandrab9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Whitten
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Todd Tracy – General Manager, 855-902-2299

October 26, 2019

Painless Purchase Just bought my fourth Silverado from Paradise Chevy, and Ozzy made this a painless experience and I will continue to come to this dealership. Thanks! More

by Riley37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswald Garcia
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Riley, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Paradise Chevrolet Cadillac. We can’t wait to see you for your next servicing appointment! Todd Tracy – General Manager, 855-902-2299

October 26, 2019

Thank you! I came in looking for a very specific car, I wanted the correct color, right upgrades and very specific features. Ozzy stepped up to the plate and was More

by DomG19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswald Garcia
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for this amazing review of your experience with Ozzy here at Paradise Chevrolet Cadillac! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we hope to see you in the future for service appointments! Todd Tracy – General Manager, 855-902-2299

October 26, 2019

Felipe Rocks! Second Traverse from Felipe. Fourth from the dealership (02 Suburban, 2015 Chevy SS, 2019 Traverse - got totaled- now the 2020 Traverse). Great Servic More

by Stryker227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

It was a pleasure to read about your fourth car-buying experience at Paradise Chevrolet Cadillac. Congratulations on your Traverse! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Felipe provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Todd Tracy – General Manager, 855-902-2299

October 26, 2019

Experience with Felipe Rodriguez Admittedly buying a car is not one of my top 1000 things to do but dealing with Felipe was a whole lot better than deals in the past. Friendly and pro More

by Scott
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Todd Tracy – General Manager, 855-902-2299

October 25, 2019

Complete Satisfaction My name is Patrick, I came in looking for a specific vehicle and left completely satisfied. I got what I wanted and more. I just want to say thanks an More

by Patrick 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damione Thompson
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

We cannot thank you enough for your wonderful review of Paradise Chevrolet Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Todd Tracy – General Manager, 855-902-2299

October 25, 2019

Paradise review. I think Paradise Chevrolet has the best sales people I have ever dealt with. Lou Long was so nice to me all day. He was able to get me what I wanted a More

by Sandy Holleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Long
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Todd Tracy – General Manager, 855-902-2299

October 25, 2019

Super Service Felipe went the extra mile for us. Paradise didn’t have the color we wanted so he found it for us. He didn’t try to talk us into something else. Then More

by Marsha - Equinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

At Paradise Chevrolet Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Todd Tracy – General Manager, 855-902-2299

October 25, 2019

2017 Chevy Volt I bought a 2017 Chevy volt , sales person Felipe Rodriguez helped us a lot, he is very professional. After bringing the car home two weeks later w More

by Adolfo De Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rainier( 5 star), Felipe Rodriguez, Geoff Rasmussen
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Adolfo, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Felipe went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Todd Tracy – General Manager, 855-902-2299

October 25, 2019

Excellent Service We have been dealing with Lou Long on several different cars., and we have been very satisfied with all of our purchases and the way he has profession More

by Rimshot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Long
Oct 28, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Lou’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Todd Tracy – General Manager, 855-902-2299

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