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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,207 Reviews

27360 Ynez Rd

Temecula, CA

92591

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Showing 5,207 reviews

April 20, 2015

Excellent experience at Paradise Not my first car buying experience, but I'd have to say it was definitely the best. When the exact car/option configuration I wanted wasn't available More

by Scott1LE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brooks
Apr 21, 2015 -

Paradise Chevrolet Cadillac responded

Scott, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kevin's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Kind regards, Todd Tracy – GM, (951) 200-3996.

April 20, 2015

Friendly Sales I am still in the shopping stage of this process, but I can say Chris Ochoa has been extremely helpful, and knowledgeable. I would recommend this dea More

by buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2015 -

Paradise Chevrolet Cadillac responded

Thanks for your outstanding review, Buddy! We're glad to hear that Chris has been helpful and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Todd Tracy – GM, (951) 200-3996.

April 20, 2015

Positive experience purchasing our Chevy 1500 ! Justin and Mike were very personable and accommodating, also very knowledgeable , but they were not pressure oriented. Manny in the financial departm More

by Coach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, financial dept.
Apr 21, 2015 -

Paradise Chevrolet Cadillac responded

Coach, thank you for taking the time to submit this amazing feedback. Justin and Mike takes pride in their personable, knowledgeable, and accommodating customer service and will be ecstatic to hear that you left Paradise Chevrolet Cadillac satisfied. If there is anything more we can do for you please feel free to come back and see us any time! Kind regards, Todd Tracy – GM, (951) 200-3996.

April 19, 2015

Buying the perfect Cadillac My experience in purchasing my Cadillac was a wonderful one due to Thad Epting at Paradise Chevrolet/Cadillac. He was so patient with me. He listened More

by scasillass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thad Epting
Apr 20, 2015 -

Paradise Chevrolet Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! Congratulations to your new Ats Artic Cadillac. It’s encouraging to know that Thad could make it a memorable experience. We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Kind regards, Todd Tracy – GM, (951) 200-3996.

April 19, 2015

My experience was Awesome at Paradise! I dealt with Shaun and I wanted to express that he was amazing and very helpful I had never bought a car before. Making a negotiations takes time but More

by Miguel760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Tomosada
Apr 20, 2015 -

Paradise Chevrolet Cadillac responded

Hello Miguel and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shaun was there to provide you with such awesome service! Thank you again and congratulations on your new car. Best regards, Todd Tracy – GM, (951) 200-3996.

April 18, 2015

2015 Chevy Cruze Ltz I was working with Kevin to find me a 2015 Chevy Cruze Ltz. They didn't have any on their lot,so he went out of his way to search other dealers to fin More

by Cruzegirl77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brooks
Apr 20, 2015 -

Paradise Chevrolet Cadillac responded

What an enjoyable review to read! It is reassuring to know that Kevin provided you with a hassle-free and welcoming shopping experience. Paradise Chevrolet Cadillac’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Todd Tracy – GM, (951) 200-3996.

April 18, 2015

Purchased 2015 Camaro I had not financed a car in years because I never liked the dealership experience. Kevin made it easy for me by having everything virtually ready for More

by Camaro15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brooks
Apr 20, 2015 -

Paradise Chevrolet Cadillac responded

Your fantastic review was quite a refreshing read! Congratulations on your new Camaro. I am sure you are continuing to enjoy it. I am happy that Kevin provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Paradise Chevrolet. If you have any questions, please come back in to visit! Warm regards, Todd Tracy – GM, (951) 200-3996.

April 17, 2015

Thank You!!!!!!! It's been 11 years since I purchased a car and Hal and everyone at Paradise Chevrolet made it very easy. Thank you very much!!! More

by lukas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tracy
Apr 17, 2015 -

Paradise Chevrolet Cadillac responded

Lukas, thank you for sharing this remarks about your most recent experience with Hal and the team! We know that buying a new car can be a daunting process so our team works hard to make it an easy and enjoyable process. Enjoy driving your new car and be sure to come back and visit soon! Best regards, Todd Tracy – GM, (951) 200-3996

April 17, 2015

Stress free car buying experience Tito was very professional and courteous. He wanted to make my car buying experience as stress free as possible and wasn't 'desperate' to sell a car o More

by CraftyChik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Steve Burchfield
Apr 17, 2015 -

Paradise Chevrolet Cadillac responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Tito and Steve are assets to Paradise Chevrolet Cadillac and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future! Best regards, Todd Tracy – GM, (951) 200-3996

April 17, 2015

Excellent Customer Service I live in Rancho Cucamonga and it is so worth the drive to Temecula to have my CTSV serviced. They are courteous every person you come in contact wit More

by cjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brooks
Apr 20, 2015 -

Paradise Chevrolet Cadillac responded

We're glad to hear that your service visit went so well working with Geoff. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Paradise Chevrolet Cadillac for your vehicle needs. Kind regards, Todd Tracy – GM, (951) 200-3996.

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