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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

November 01, 2019

Joshua really took the time to help us out when purchasing our truck. He help us in getting the best deal available, he is also very patient not like other sales man I have ran into. Look for Joshu More

by Kary
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Barragan
Nov 04, 2019 -

Paradise Chevrolet Cadillac responded

Congratulations on your new vehicle, Kary. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Joshua was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Todd Tracy – General Manager, 855-902-2299

October 31, 2019

This is my 4th car purchasing from Paradise. Mallory has assisted with the last 3. Thank you for your customer service and all you do More

by Nikki
Recommend Dealer
Yes
Employees Worked With
Mallory Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Paradise Chevrolet Cadillac responded

Nikk, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Paradise Chevrolet Cadillac. We can’t wait to see you for your next servicing appointment! Todd Tracy – General Manager, 855-902-2299

October 31, 2019

Sam was great! He was very helpful, patient and very friendly. Was very informative, he went above and beyond to answer all of our questions. More

by VSal91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Radi, Gabe Barrera
Oct 31, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Armstrong - Service Director - marmstrong@paradiseautos.com

October 31, 2019

Great Cadillac Experience Ryan Kelley was a great help to my wife and I looking for our next long term Cadillac. Pleasure to deal with!! Thanks and looking forward to using you More

by PhilandJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Paradise Chevrolet Cadillac responded

Hi Phil and thank you! We can't tell you how much we appreciate your customer loyalty! Todd Tracy – General Manager, 855-902-2299

October 31, 2019

Josh was an amazing salesperson. He wasnt not the initial person I worked with but he was there when the original salesperson was unavailable. He was patient, knowledgeable, not pushy, explained everything, More

by Fmrchev
Recommend Dealer
Yes
Employees Worked With
Todd Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Barragan
Nov 04, 2019 -

Paradise Chevrolet Cadillac responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Todd Tracy – General Manager, 855-902-2299

October 31, 2019

Josh was nice to work with but the car was not ready when I came to pick it up and when I got home I spent another half hour cleaning the car. Finance was normal lots of paper but then they forced me into a More

by Dadbrick
Recommend Dealer
No
Employees Worked With
Todd Tracy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Barragan
Nov 05, 2019 -

Paradise Chevrolet Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Todd Tracy – General Manager, 855-902-2299

October 31, 2019

My Chevrolet Malibu is amazing and I always get the best service when I’m here. Stephen is very helpful and courteous when we speak. I recommend this dealership to anyone who wants fabulous service and a gr More

by CourtneyErin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Burchfield
Nov 04, 2019 -

Paradise Chevrolet Cadillac responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Mike Armstrong - Service Director - marmstrong@paradiseautos.com

October 31, 2019

My husband and I were and are very impress on how he knew the vehicle we wanted to purchase. We would recommend working with him to our friends and family l. He was very professional and took his time with m More

by D
Recommend Dealer
Yes
Employees Worked With
Ryan Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Paradise Chevrolet Cadillac responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Todd Tracy – General Manager, 855-902-2299

October 31, 2019

Amazing sales people who are really there to help you not just make u buy a car best place to get a new or used vehicle by far More

by Goooon
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Oct 31, 2019 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Todd Tracy – General Manager, 855-902-2299

October 31, 2019

Bought a Chevy Suburban last week and couldn't have done it without Jonathan Ramirez. We were wanting a ESV Escalade but when he pulled out the RST Suburban, it was instant buy. Thanks guys, we love our new More

by DolphinOT
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ramirez
Oct 31, 2019 -

Paradise Chevrolet Cadillac responded

Thank you so much for this fantastic review, and congratulations on your new RST Suburban! We appreciate you taking the time to share your experience and for allowing us to show you the Paradise Chevrolet Cadillac difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Todd Tracy – General Manager, 855-902-2299

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