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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,213 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,213 reviews

September 10, 2024

Our family’s favorite dealership. We’ve bought our last 6 cars here. James was awesome! More

by lmedina314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Perkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Paradise Chevrolet Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Paradise Chevrolet Cadillac! Thank you again for choosing Paradise Chevrolet Cadillac and we hope to see you again.

August 27, 2024

Jimmy, Lance, Christian & Manny made buying our new 2024 so easy. We were greeted right away by Lance; he introduced us to Christian. Lance took care of the test drive & all of the paperwork before meeting More

by Filters Plus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Front Desk Receptionist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Avilez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Paradise Chevrolet Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Paradise Chevrolet Cadillac! We sincerely value your business and look forward to your next visit!

August 18, 2024

If anybody is looking a car to be called theres, Chevrolet Paradise is the right place to go they won’t let you down. Ask for Jimmy or Devin I assure you they won’t let you down. More

by sepamoleli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Avilez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Aug 23, 2024 -

Paradise Chevrolet Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2024

John the service provider is very unprofessional need to be fired ASAP.not helpful will never return and tell other not to ever come to this dealership. More

by fercarmen461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Paradise Chevrolet Cadillac responded

I am very sorry that was your perception of Jon. Your rating of him is the exact opposite of what we usually receive on Jon. I know he worked hard to get you the financing so that you could get your Traverse fixed up and back on the road in good condition. Unfortunately, the financing product required you to be here in person to sign for it. Very sorry we did not have a work around for you being in Las Vegas. David Grubbs Service Manager

July 13, 2024

Came into this dealership looking to purchase a new 3. 0 Duramax 1500 4x4. I called Ryan Kelley on my way up to see the truck, and he got it ready to check out. Long story short this has by far been my bes More

by StevenW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Avilez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Paradise Chevrolet Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet Cadillac. We do hope we can be of assistance in the future. Take care!

July 11, 2024

Friendly and helpful staff. Ryan listened to my requests and made helpful suggestions to get us in the right car. More

by jenniferkelley520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Paradise Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 25, 2024

Could not have been better! Chris Rodriguez, Katelyn Gilmore, Mallory Meyer and the rest of the Paradise team were amazing! Walked me through everything with ease and made me More

by Beaugardiner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Paradise Chevrolet Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Paradise Chevrolet Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 19, 2024

James Perkey did a great job! He got the service done quickly and thoroughly. He is friendly and professional. We will keep using this dealer and recommending to all! More

by ST47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stilgebouer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ritchey
Jun 20, 2024 -

Paradise Chevrolet Cadillac responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 20, 2024 -

ST47 responded

We sure will! The service manager, Doug, also does an amazing job :)

June 12, 2024

I have run into issues with the service department not wanting to repair issues that fall under warranty. They want to claim I have an oil seepage instead of calling it a leak. More

by Lookingelsewhere951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Landyn Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (951) 297-3355 when you can so we can address this situation directly. Thank you and have a great day.

June 05, 2024

Thank u paradise I had an awesome buying experience give me one year I’ll definitely come again More

by salomondavid49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gunnar Le Mon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Paradise Chevrolet Cadillac responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!