Paradise Chevrolet Cadillac

Could not have been better! Chris Rodriguez, Katelyn Gilmore, Mallory Meyer and the rest of the Paradise team were amazing! Walked me through everything with ease and made me Chris Rodriguez, Katelyn Gilmore, Mallory Meyer and the rest of the Paradise team were amazing! Walked me through everything with ease and made me feel right at home throughout the entire process. I can’t thank everyone enough. This is my first time buying my own car at 38 yrs young and I can’t believe how simple they made it. I’ll be going back there for sure and will tell anyone that will listen to do the same. More

James Perkey did a great job! He got the service done quickly and thoroughly. He is friendly and professional. We will keep using this dealer and recommending to all! He got the service done quickly and thoroughly. He is friendly and professional. We will keep using this dealer and recommending to all! More

I have run into issues with the service department not wanting to repair issues that fall under warranty. They want to claim I have an oil seepage instead of calling it a leak. wanting to repair issues that fall under warranty. They want to claim I have an oil seepage instead of calling it a leak. More

Thank u paradise I had an awesome buying experience give me one year I’ll definitely come again me one year I’ll definitely come again More

I don’t ever post a review let alone a negative review but I am thoroughly disappointed and frustrated in the inadequate service and unprofessionalism from Paradise Chevrolet dealership and Peter with the but I am thoroughly disappointed and frustrated in the inadequate service and unprofessionalism from Paradise Chevrolet dealership and Peter with the Service Department. We had a 7am appointment for our vehicle and were first in line of service appointments. Our Service Advisor Peter called early afternoon (only after I reached out first) advising us of the repair work outrageously priced with an option for a possible cheaper alternative. We opted for the cheaper alternative of flushing our transmission fluids which should not require the amount of time it was taking unless other customers after us are receiving customer service priority. Peter called again stating the vehicle would be ready the next day. My husband insisted we needed the vehicle the same day as vehicle was brought in for repairs to which Peter said he’d try to have the vehicle ready or provide a courtesy vehicle by the end of the day. He left a message after 4pm requesting a call back. However, when we called back he and other Service Advisors went home for the day by 5pm. Another call before he left for the day would have been the right thing to do updating us on the status of the repairs and the courtesy vehicle. But that was not done. So we are out a vehicle tomorrow on a day needed to travel to San Diego Airport. Forget that the Chevy vehicle we have is causing major issues at 100,000 miles that typically other car brands would not be experiencing until 200,000/250,000. In addition to dealing with Service staff that could care less about their customers- we are unfortunately stuck with a lemon of a vehicle not comparable to the quality of other dealerships not Chevy. Once, we get our vehicle back, we will 1) never buy a Chevy most especially from Paradise Chevrolet and 2) never deal with inconsiderate Service Staff like Peter at Paradise. I don’t recommend either Peter for service or Paradise Chevy for sales. I regret both! More

I purchased a brand new Silverado duramax in 2014, from Paradise! And the service department has been very good with the maintenance. Paradise! And the service department has been very good with the maintenance. More

Great service professional service techs and friendly staff. Clean waiting area and complementary coffee water Thank you staff. Clean waiting area and complementary coffee water Thank you More

Grear service. , Great prices and fantastic service advisors. Been coming here for 5 years for service and always been very satisfied. , Great prices and fantastic service advisors. Been coming here for 5 years for service and always been very satisfied. More

Paradise has always been great to work with. Chris was a great tech to work with. Chris was a great tech to work with. More

Service is friendly and keeps you informed of everything. The place is clean and everything is organized. The place is clean and everything is organized. More