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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.6
924 Reviews

585 E Main Street

New Britain, CT

06051

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Showing 924 reviews

July 16, 2011

I can not say enough about how HAPPY I am with the experience I had with Papa Dodge in New Britain CT. I worked with Jeremy in sales. I called him first after seeing a car I was interested in on their More

by jcfollower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Jeromy Berman
Oct 24, 2011 -

Papa's Chrysler Dodge Jeep RAM responded

Thanks for the great review. I will let Jeromy and Jeff know, and Rich in the diner too!!! Dom Papa

July 12, 2011

I purchased my 2011 Jeep Liberty in December 2010. The sales experience was great, but I have had horrible experiences with the service department since my purchase. I have been into the service center 8 More

by heydenreich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Augie De La Noval, Dennis Murphy
July 08, 2011

I recently bought a new Grand Cherokee from Papa's. I worked with Jeromy Berman who was extremely helpful. He was very knowledgeable about the Jeep. He went out of his way on his day off to locate the ex More

by JDSIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman, Jeromy Berman
June 27, 2011

I am ordinarily allergic to car buying and dealerships, but, since I needed a new vehicle, I had to make a visit. I was lucky to work with Jeromy Berman who made the process so pain free it was actually a More

by KWByrne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman, Jeromy Berman
Jun 27, 2011 -

Papa's Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words. We are very happy to have Jeromy as a part of our team.

June 25, 2011

Excellent service and nice job on the body repair! I was very pleased with Bill arranging the rental car for me. I'm very happy with the front bumper repair. Thanks...Donna More

by dlurban1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Roberts, Body Shop
Jun 27, 2011 -

Papa's Chrysler Dodge Jeep RAM responded

Donna, Thank you for the kind words about our body shop

June 08, 2011

Bought a 2011 Ram 1500 off the lot and proceeded to change everything about it including swapping out the bumpers and repainting portions of the body. Through the two week process I worked with Papa's More

by neuram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ward, John Ward
Jun 15, 2011 -

Papa's Chrysler Dodge Jeep RAM responded

Thank you for your review

May 26, 2011

Best dealership in ct,fast service with great service rep Augie took care of all my concerns i love getting all my service work at papa's the dealership has a great waiting area even a place for my youngest More

by blumopar2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
augie
Jun 15, 2011 -

Papa's Chrysler Dodge Jeep RAM responded

Thank you for the kind words

May 22, 2011

Augie was very polite (as always) and helpful with the inormation that was needed to repair my car. He is a definite assest to Pappas! Repair was done in a very timely manner. (Car brought in as an "em More

by egorczyca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augie Delanoval
Jun 15, 2011 -

Papa's Chrysler Dodge Jeep RAM responded

Thank you for the review

May 11, 2011

Last year was the first time I did business with Papas. As it turned out, the salesman told me that I had a class 3 hitch which I found out after the sale that I did not. This was never resolved and the sa More

by rsolli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
May 10, 2011

I had a scheduled 10:30 oil change which I arrived on time for. I waited at the counter for 5-8 minutes while one guy completed other work he was doing on his computer and the other one was helping a cli More

by Minnetta65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augie, Service Dept
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