
Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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My salesman and everybody that I delt with at Papa's were very professional. It was a pleasure and the dealership was fun. Good Job very professional. It was a pleasure and the dealership was fun. Good Job More
When I was looking into purchasing a new 2012 Wrangler Unlimited I called around to many dealerships to see when they would have them available for test drive. Jeromy was the only sales person out of the Unlimited I called around to many dealerships to see when they would have them available for test drive. Jeromy was the only sales person out of the 5 dealerships I called who actually provided information on the new Wranglers with a real date. Once Papa's received one of their first 2012's Jeromy gave me a call to schedule an appointment and again was the only salesman at any of the dealerships to give me a call when the vehicle came in. I went do to Papa's to go for a test drive and Jeromy was very courteous and I felt no pressure. After test driving I explained my unique situation to Jeromy (I was looking to do a factory order with no trade and use my affiliate program discount) and all he asked for was his fair chance to quote the configuration I was looking for and provide me the best price that he could. About a week later I sent in two configurations to quote and he got back to me right away with the pricing information. The pricing he offered was excellent and I decided to make an appointment to order right then. The ordering process was again a hassle free no pressure environment. During the ordering process I was presented with other options that were available, but with no pressure or tactics to try to get me to buy them. Once the vehicle was ordered, Jeromy provided regular updates about vehicle status, build, and transport. I was never left wondering what the status of my Jeep was because I knew as soon as there was a change I would get an e-mail. The day I went to go sign my paper work was again a no hassle experience. There was no last minuet effort to get me to purchase things I did not want. Jeromy spent time to go through the vehicles features and point out specific important things that made setting up the vehicle much easier. Even though this dealership was about an hour drive for me the quality experience they provided was way ahead of my local dealership and I will not hesitate in the future to come back to Papa's when I am in the market for another Jeep. More
I called them last week to lease a new 2012 Jeep Liberty Sport. After having spoken to literally dozens of dealers, it was the best experience by far. Not only were their prices more competitive than any Sport. After having spoken to literally dozens of dealers, it was the best experience by far. Not only were their prices more competitive than any of the other dealers, they stood by everything they stated (I cannot say the same for many of those I spoke with). I dealt with John Ward who was terrific, extremely knowledgeable and walked me through the entire process. Literally less than 24 hours after speaking with him over the phone, we drove off with the exact car that we had asked for with the exact pricing that was stated. We dealt with Jeff Juaire on the finance side, signed all the papers, he again, walked us through the process, had everything ready for us, no issues. Our car was waiting for us outside ready to go when we arrived. It was a painless and extremely happy experience. I would highly recommend them to anyone looking to buy or lease a vehicle and can't wait to shop there for my next car. More
I recently had my new Chrysler 200 serviced.. Everything was so quick and I was able to schedule an appointment online, which was very easy & the dealership set a personalized confirmation to me email withi was so quick and I was able to schedule an appointment online, which was very easy & the dealership set a personalized confirmation to me email within seconds. I will definetly scedule all my oil changes online in the future. More
I was in between two different local Jeep dealerships and was looking at essentially the same used car at both dealerships when Richie and the entire Papa's team I met won me over. Not only were they knowled was looking at essentially the same used car at both dealerships when Richie and the entire Papa's team I met won me over. Not only were they knowledgeable about their cars, they made you feel like part of the family, they were never pushy like at the other dealership and I ultimately made my car decision based on the service I received from Richie, Jeff and Ron. I would recommend them to everyone! More
We found Jeromy to be the most responsive sales person out of the 3 other dealerships that we contacted. Prior to even visiting the dealership we had negotiated a better price on a specific vehicle. Thi out of the 3 other dealerships that we contacted. Prior to even visiting the dealership we had negotiated a better price on a specific vehicle. This was important to us because time is a commodity for us and the dealership is about 45 minutes away. Once we arrived for our test drive, Jeromy allowed us to take the top down on the Jeep so that we could see the changes in the design. Overall we had an excellent experience. I would highly recommend Jeromy and this dealership to friends/family. More
I've been a customer of Papa's Dodge for over 15 years and have purchased 6 new vehicles from them...I wouldn't consider going anywhere else. They are honest, straight-forward, and make car buying a fun and have purchased 6 new vehicles from them...I wouldn't consider going anywhere else. They are honest, straight-forward, and make car buying a fun experience. Richie B is the best! More
Top-notch dealership and salesman. Great and HONEST service in a low pressure transaction and environment. No games or gimmicks. Possibly the best dealer experience I've ever had. I would recommend service in a low pressure transaction and environment. No games or gimmicks. Possibly the best dealer experience I've ever had. I would recommend Jeromy and Papa's to anyone. More
John went over and beyond the duties of a saesperson. He was extremely professional, honest, reliable, courteous, and helpful. He did everything to make the sale of this vehicle without any pressure. We was extremely professional, honest, reliable, courteous, and helpful. He did everything to make the sale of this vehicle without any pressure. We would highly recommend Papa's Dodge to anyone looking for one of their vehicles just because of the service provided by John Ward. He is definitely an asset to their staff. More
I had contacted Jeromy prior to our visit and stated what I was looking for and the price I wanted to spend. I told him when we would be in and he was waiting for us with the car he had described at the pri I was looking for and the price I wanted to spend. I told him when we would be in and he was waiting for us with the car he had described at the price he promised. Very informative and Jim the finance manager was very informative and helpful also. I would go back again More