Paoli Ford

Great experience! David makes this dealership a first class operation! He is the nicest, kindest, easy going person you will ever meet. He offered to drive 2hrs to come David makes this dealership a first class operation! He is the nicest, kindest, easy going person you will ever meet. He offered to drive 2hrs to come pick me up to get my truck. He gave me a charger when he learned my phone was almost dead. These are among the kindness shown by Dave in the short time I've known him. He's not a sales person at all. He just guide you in making a good decisions. You are a great person Dave! Blessings to you. More

July 24 2019 David the sales guy very nice. Didn't feel pressured in buying. Very nice experience for me and my husband. David even gave us tomatoes he's growing. David the sales guy very nice. Didn't feel pressured in buying. Very nice experience for me and my husband. David even gave us tomatoes he's growing. who would have known you by a car get tomatoes! Everyone at this dealer very nice. Thank you Paoli Ford. More

Driving Away Happy Again This is our second time purchasing a used Ford car from Gus at Paoli Ford. We leased 3 Ford vehicles from Gus in December and were so pleased with th This is our second time purchasing a used Ford car from Gus at Paoli Ford. We leased 3 Ford vehicles from Gus in December and were so pleased with the experience that we brought our 2 college daughters back in the last 5 weeks to purchase their cars. Gus is an extremely knowledgeable, friendly, professional salesman with the patience of a saint Our family is fortunate to have met and worked with Gus and we know we can rely on him for any future vehicle needs. Terence was also very helpful with finding us the perfect car loan for our daughters. Always satisfied at Paoli Ford ! More

Friendly and Helpful! Wendy was great and she walked me through the whole process and was in constant contact with me and I was able to walk out of the dealership with my d Wendy was great and she walked me through the whole process and was in constant contact with me and I was able to walk out of the dealership with my dream car within 24 hours. She was friendly and helpful! I would recommend Wendy to anybody looking to get a card More

First time truck owner - great experience at Paoli Ford Absolutely had a great experience at Paoli Ford. Working with Wendy Phiel made the experience so much better than we could have imagined. She simply m Absolutely had a great experience at Paoli Ford. Working with Wendy Phiel made the experience so much better than we could have imagined. She simply makes you feel at ease throughout the entire car buying experience. We went in to purchase a new truck and as first time truck owners, we had our fair share of questions but we did our homework, wanted a very specific truck, and sent the details to Wendy ahead of time so we could make the process efficient. After she confirmed Paoli Ford did not have one in current inventory, we found the truck at a dealership over 100 mi away. However, that did not deter Wendy. Paoli Ford not only arranged to negotiate with the other Ford dealer to obtain this specific F-150 but in the end, Wendy actually drove down there to get it herself! First. Class. Service. She, along with help from Terrance Paul, David Kleiman, and Keo Bunrin, made the purchase of our first Ford F-150 enjoyable which probably isn't the same experience most people have at dealerships. I was a skeptic too, I have to admit, but not anymore. Thanks Wendy, you are awesome and we'll see you again someday when we upgrade to that Raptor! More

New F150 Wendy is knowledgeable and professional; she and the staff at Paoli Ford provided great service to configure and order my pickup. I appreciated their Wendy is knowledgeable and professional; she and the staff at Paoli Ford provided great service to configure and order my pickup. I appreciated their prompt responses to emails and efficient use of my time during in-person visits to the dealership. More

Purchased a new car This experience purchasing a car was a pleasure. Danial Keefauver and Brian Valdiserri were a pleasure to work with. I would recommend them and this This experience purchasing a car was a pleasure. Danial Keefauver and Brian Valdiserri were a pleasure to work with. I would recommend them and this dealership to anyone looking to purchase a Ford! More

Great experience with Keo We wanted to recognize sales manager, Keo Bunrin. He was the consummate professional throughout the whole process. He listened to our criteria for th We wanted to recognize sales manager, Keo Bunrin. He was the consummate professional throughout the whole process. He listened to our criteria for the exterior and interior color and features and gave us a printout of the actual vehicle description we could purchase. He also gave us a written price including tax, document fee and non tax fees; so we knew exactly what we would be paying. This was so refreshing as other non-Ford dealerships that we visited do not do this. The other dealerships played the game of “I have to ask the manager”. Ford Paoli and Keo have a outstanding business ethic. More

Bought a car Wendy was great. She listened to what I was looking for and gave me some options. She made the process simple and took the time to show me the feature Wendy was great. She listened to what I was looking for and gave me some options. She made the process simple and took the time to show me the features on my new car. Couldn't be happier with my purchase! More

Used vehicle Check everything before buying a used vehicle. I didn’t think I had to check all of these things because I assumed buying from a dealership they put t Check everything before buying a used vehicle. I didn’t think I had to check all of these things because I assumed buying from a dealership they put their vehicles through a full inspection. I bought a used vehicle from here and as soon as I left the lot the light for an oil change came on. Then a couple weeks later I had to change my tire and looked in the truck for a tire iron and they put one in that didn’t fit my tire. So I had to order a special key and wait a week for the actual key to come in and had no vehicle. I emailed my salesman too and he never got back to me: Then when it got warm and I was able to roll my windows down I found that my back window was off the tracks and wouldn’t roll down all the way and had to be fixed. It also had no floor mats which I discovered when I removed the paper ones they had. I like my vehicle but they do not do a 100 point inspection like most dealers do so if you’re buying a used vehicle from here make sure to ask the questions that you don’t think you should have to. More