Paoli Ford

They were outstanding! I got the car I wanted for the price we agreed upon.They are friendly and really go out of their way to make the experience as painless as possible.The car was ready when promised price we agreed upon.They are friendly and really go out of their way to make the experience as painless as possible.The car was ready when promised and they also helped me get money back from the extended service plan from my trade in.I travel 30 miles not only to purchase vehicles from them but also get it serviced by them. More

IHN - Main Line had an excellent experience at Matthews Paoli Ford. Everyone was really helpful and worked hard to meet our needs. They helped us get the van we needed at a great price. We also were abl Paoli Ford. Everyone was really helpful and worked hard to meet our needs. They helped us get the van we needed at a great price. We also were able to have the van faster than originally anticipated, which was really nice. More

All went well at Matthews Ford. When Tom was not in, Jay took over and completed the sale. When we picked up the car, Tom was very thorough in his explanations. Richard was really helpful on questions abo took over and completed the sale. When we picked up the car, Tom was very thorough in his explanations. Richard was really helpful on questions about playing books through the speaker system. I have used the service for 9 years and been very pleased with them. More

I had been looking for a replacement car for a 2008 Chev. Impala LTZ that I had leased, and that I was dissatisfied with due to reliability issues. I searched many auto manufacturers, but couldn't seem to fi Impala LTZ that I had leased, and that I was dissatisfied with due to reliability issues. I searched many auto manufacturers, but couldn't seem to find just the right product. Until I read about Ford's new Mustang. I have known Cesar Garzon for twenty years, and so was delighted to find that he now worked for Ford. He is a RARE individual in automotive sales circles! Fair, honest, discerning and knowledgeable! He provided me with exactly what I wanted at a very attractive price. And he went to extraordinary means to do so.The car is fabulous! More

Tom, showed great patience with us as we were initially "just shopping" for a car. We came to Paoli Ford on three different occassions and Tom let us test drive the car, answered our questions and then of "just shopping" for a car. We came to Paoli Ford on three different occassions and Tom let us test drive the car, answered our questions and then offered us a great price on the car. It was the right level of attention without being pushy on the one extreme and also without being unattentive on the otrher. Conversely while we were shopping, we were also looking at an other car manufacturers, specifically BMW. Our experience was exactly opposite at the BMW dealer, so again you all had the right product, the right price and the right approach to make the sale. Finally we live 2 miles for Paoli Ford, so you also offer us convience like no other dealr can. Thank You Steve Faass More

Gus handled things very professionally and the car was detailed beautifully. I was pleased with how everything was handled although my dad did most of the work. I would definitely recommend them to anyo detailed beautifully. I was pleased with how everything was handled although my dad did most of the work. I would definitely recommend them to anyone looking for a new or used Ford, I was very happy with my experience there. Thank You More

I would recommend this dealership, Eric the sales person, and the entire supporting cast to anyone in the market for a new (or used) car. I explained to Eric what my wife and I, and our growing family, want and the entire supporting cast to anyone in the market for a new (or used) car. I explained to Eric what my wife and I, and our growing family, wanted and needed in a new car. He searched high and low for a car that met our criteria, down to the color. He found the car, and the lengths that he went to in order to ensure that the other dealership would transfer the car to Paoli were amazing; down to getting someone to call him back, Eric stayed on the case like a detective and made it happen. When we drove that car away from the dealership, I could not describe the feeling of relief and elation that we had. Not to the mention the fact that the finance guys found us some extra money in rebates and tax savings; boy were we surprised when we discovered we would have a little extra money in our pockets. Great work all around, by the whole team at Matthews Paoli Ford. We will buy again from them! More

Eric was extremely helpful working out the details with me prior to purchasing the car. I needed to buy a car as soon as possible and because of him and the rest of the team at Matthews Paoli Ford, I was a me prior to purchasing the car. I needed to buy a car as soon as possible and because of him and the rest of the team at Matthews Paoli Ford, I was able to purchase a car within a few days. I went to test drive a used car I found online on a Saturday, and bought the car on a Tuesday. Eric even called me to discuss financing options on his day off, and the next day they tried everything they could in order for me to get this car. Eric called me around 1pm to say they would see what they could do, and around 3pm he called back and said they worked everything out and the car would be ready for me that day. I went to Matthews Paoli Ford later that day and everything was ready for me, all I needed to do was sign papers and call my insurance company. The car was even parked right in the front of the dealership, having been washed with a full tank of gas. I am extremely happy with the way everything was done, and they really worked around my needs. I gave them a high rating because they were very helpful and made the experience of buying a car alot less time consuming than I imagined. I would recommend Matthews Paoli Ford to anyone, and I definitely plan on going back to them for inspection, oil changes, and to buy another car when the time comes. More

My experience buying a new car from Matthews Ford was excellent. The staff was friendly and helpful, without the negatives that some dealers sometimes have. Everything went on schedule and as promised excellent. The staff was friendly and helpful, without the negatives that some dealers sometimes have. Everything went on schedule and as promised by Jay the sales associate. It was a no-stress experience, and I feel like a got a good deal. More

Tom Delaney was professional and well informed. He made every effort to locate a Ford Escape that would suit my needs. His review of the car and how different features worked was helpful and promised to a every effort to locate a Ford Escape that would suit my needs. His review of the car and how different features worked was helpful and promised to assist me in the future if I needed help - for example if I needed help synchronizing my cell phone with the car. More