Paoli Ford
Paoli, PA
Filter Reviews by Keyword
By Type
Showing 520 reviews
Simply Da' best place to buy a Ford This is my 5th Ford I have purchased from Cesar at Matthews and will not buy from another dealer because of the level of service. There are the simpl This is my 5th Ford I have purchased from Cesar at Matthews and will not buy from another dealer because of the level of service. There are the simply the best. More
A really good experience After telling a good friend I was considering purchasing a new Mustang he recommended that I speak with the team at Matthews. Wesley took the time to After telling a good friend I was considering purchasing a new Mustang he recommended that I speak with the team at Matthews. Wesley took the time to learn what I wanted the car to be and went to work finding the best fit available. He then helped me to make sure the car worked with my budget. I now have the car of my dreams and a payment I can live with. Without Wesley's time and attention I could have very likely ended up with a car that was less than I'd hoped it would be and a lot less value for my money. All around it was an excellent experience! More
Excellent experience I recently leased a Ford Escape. Chris was very helpful and made it one of the best car buying experiences I have had in my 30 years of buying cars I recently leased a Ford Escape. Chris was very helpful and made it one of the best car buying experiences I have had in my 30 years of buying cars More
Easy Process! I recently purchased a new 2016 Ford Explorer XLT from Gus at Matthews Paoli Ford.....Gus made the entire process very easy and smooth. I would highl I recently purchased a new 2016 Ford Explorer XLT from Gus at Matthews Paoli Ford.....Gus made the entire process very easy and smooth. I would highly recommend using this dealership as well as the salesman. More
Love Matthews, Love Gus Second car in 2 months I bought from Gus at Matthews Paoli Ford. I was so pleased with the service, price and experience in January, I went back again Second car in 2 months I bought from Gus at Matthews Paoli Ford. I was so pleased with the service, price and experience in January, I went back again for my second car in 45 days. Great people. Gus is outstanding. I absolutely highly recommend to anyone in the market for a car, new or used, that you stop by Matthews Paoli Ford, and ask for Gus. More
"So easy!!!" Purchasing my 2016 Ford Escape at Matthews Ford (Paoli, PA) was just so easy and totally hassle-free. The salesman I dealt with, Richard Lockyer, was Purchasing my 2016 Ford Escape at Matthews Ford (Paoli, PA) was just so easy and totally hassle-free. The salesman I dealt with, Richard Lockyer, was very helpful, low-key, and knowledgeable. At no time did I feel pressured and I really appreciate a salesperson who is not "hard sell". Taking delivery of my new vehicle and filling out the accompanying paperwork was a breeze (thanks to Cesar!!). This is my third consecutive purchase at Matthews and I will keep coming back. I also have serviced my vehicles at Matthews Quick Lane and Kevin couldn't be more pleasant and helpful (a big reason I keep coming back to Matthews!!). More
Seamless and hassle free Got the truck I was looking for with no headaches or delays. Richard Lockyer handled the process- didn't oversell, just advised on what options were a Got the truck I was looking for with no headaches or delays. Richard Lockyer handled the process- didn't oversell, just advised on what options were available. Vehicle delivered early. More
Great Service--Went out of their way to help I am from our of state. I didnt buy a vehicle here but I did get service here. My truck was towed to this dealership with an unknown problem after 7PM I am from our of state. I didnt buy a vehicle here but I did get service here. My truck was towed to this dealership with an unknown problem after 7PM on a weeknight. I called the dealership and Gus answered the phone in sales because service and the rental desk were both closed. I told him my plight and that my truck was coming. He told me that they were closed, but then said to hold on and he would see what he could do. Even though it was past Katy's hours at the rental, she got all the paperwork ready for me so I could leave quickly after I arrived. Gus was waiting for me and was extremely helpful. I got my truck fixed the next day, and Kevin in service was also very helpful, explaining the problem and fitting me in to get it fixed so that I could be on my way the next day. Everyone at this dealership went out of my way to assist in any way that they could, and were very kind. If I lived in the area I would buy here, as the staff has demonstrated that they care about their customers, and even people off of the street that are not buying a vehicle from them. Thanks again Gus, Katy, and Kevin! More
Outstanding!!! All i can say is the sales team is great and dealing with Richard Lockyer was outstanding. the sales team really works with you and you feel like pa All i can say is the sales team is great and dealing with Richard Lockyer was outstanding. the sales team really works with you and you feel like part of their team not just like a customer but more...... More
New F250 King Ranch I recently purchased my new F250 from Matthews Paoli Ford. It was one of the easiest truck purchases I have made in a long while. Pricing was very I recently purchased my new F250 from Matthews Paoli Ford. It was one of the easiest truck purchases I have made in a long while. Pricing was very fair. Shannon Doyle and his sales manager Wes were very open with the costs and pricing. In the end I was very pleased with the sales experience , services, follow through and professionalism show by the Matthews team. I would buy again from Shannon , Wes and Matthews. One of the most important parts of a new truck purchase is services after the sale. Matthews has a very experienced sales and services team. I have used there Service team to maintain my personal and business vehicles for years.... and have always been very satisfied. More