Paoli Ford

Paid 30k for a 2015 sti, 12 hours later.. Paid 30k for a 2015 sti, 12 hours later after work I go to head home. Instead I'm stuck on the side of the road waiting for a tow truck because these Paid 30k for a 2015 sti, 12 hours later after work I go to head home. Instead I'm stuck on the side of the road waiting for a tow truck because these tires are so bald its ridiculous. I didnt have time to check the tires fully, even though I shouldn't have had to since it had a brand inspection sticker on it. The sales guy and finance guy i had were great in everything else but this dealership should make this right. I am not satisfied at all right now. I'll be expecting either new tires or a reimbursement for tires. More

Used 2014 Nissan Pathfinder My wife and I had a very good experience with the purchase of our used 2014 Nissan Pathfinder. David, our sales person, was very helpful and informati My wife and I had a very good experience with the purchase of our used 2014 Nissan Pathfinder. David, our sales person, was very helpful and informative and had detailed information on the car’s history. The pricing of the car was true to the adverted price, which was not our experience at another dealer. I would recommend David and the team at Paoli Ford to others. More

Great customer service I had a great experience buying my first car. The people were friendly and tried to give me the best price possible. You recommend to family and frien I had a great experience buying my first car. The people were friendly and tried to give me the best price possible. You recommend to family and friends. More

Lexi Mellon experience! Lexi Mellon is amazing!! The new place to buy your car!! Service is exceptional!! Best experience buying a vehicle!! She made the transaction seem Lexi Mellon is amazing!! The new place to buy your car!! Service is exceptional!! Best experience buying a vehicle!! She made the transaction seem less.. William Lighty More

Amazing! Smoothies and easiest transaction ever! I’ve bought a lot of cars over the years, and never has it been so fast and smooth. Randy Richard and Dan K. Smoothies and easiest transaction ever! I’ve bought a lot of cars over the years, and never has it been so fast and smooth. Randy Richard and Dan K. Got us answers to our questions, financing, and in and out in no time at all. Well worth the slightly longer drive to get to them. Paoli is a cute little town too as an added bonus! More

Review of Paoli Ford Had a very good experience and all went very smoothly with my new car purchase. I was very pleased with the process. The 2019 Edge is an awesome car Had a very good experience and all went very smoothly with my new car purchase. I was very pleased with the process. The 2019 Edge is an awesome car. More

Ford Edge Buyout with Wendy Wonderful experience with Wendy who was professional, efficient and hospitable. The process to buyout my car from start to finish was efficient and pa Wonderful experience with Wendy who was professional, efficient and hospitable. The process to buyout my car from start to finish was efficient and painless. Even though I moved to New Jersey, I always return to the Paoli Ford location for personalized and thorough service from its friendly representatives. More

Great experience and team! My purchase experience was by far the best ever. Bob Gillespie was fantastic; I connected with Bob several times and in all interactions he was very My purchase experience was by far the best ever. Bob Gillespie was fantastic; I connected with Bob several times and in all interactions he was very professional with great information and insights on the ,brand. Along with Nick, the they made it happen. And, thanks to Dave who connected me with with FordPass and all the technology goodies in the car. Thanks Matthews Ford team for a great experience! More

Quick, easy and great experience! Dave Kleiman did a fantastic job getting me into a pre owned Escape that fit perfectly into my budget. If you're looking for a new car be sure to talk Dave Kleiman did a fantastic job getting me into a pre owned Escape that fit perfectly into my budget. If you're looking for a new car be sure to talk to him! More

Unreliable, unresponsive dealership Awful experience! I do not recommend buying from this dealership. My husband and I bought a used car from them the week before Thanksgiving. I am driv Awful experience! I do not recommend buying from this dealership. My husband and I bought a used car from them the week before Thanksgiving. I am driving the car for the first time now and it's the first week of January! Shortly after we purchased the car, our mechanic took a look at it and found $2k of work that needed to be done immediately. It had two emissions stickers on it and did not pass inspection. He said it wasn't safe to drive, meanwhile Paoli Ford had only listed about $1k of work that needed to be done within the year. We contacted Paoli Ford to try and resolve the issue and had aimless back and forth for a month before they took the car back to look at what they missed on their repair order. They told us they could only fix one thing (the rotting exhaust). When our mechanic checked their work, he found that they had patched the exhaust, not replaced it entirely. We purchased the car "as is" but "as is" was not made clear to us. For us, Paoli Ford was not trustworthy, they did not make an effort to resolve the issue promptly, and they cut corners when they did eventually help us. 7 weeks and some $$$ later, I am driving my new car. Thank God because my old car was literally falling apart and would not have lasted the winter! It was a horrible experience, but we hope we can help others avoid it. If you want someplace that cares about you, do not go to Paoli Ford. More