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Paoli Ford
Paoli, PA
520 Reviews
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Showing 520 reviews
July 02, 2024
Through my search for a Mercedes Benz CLA 250, I stumbled upon a 2018 of the same make and model for sale at Paoli Ford for the price of $ 22,295.00. I took a test drive along with salesman, Charles Naivar, upon a 2018 of the same make and model for sale at Paoli Ford for the price of $ 22,295.00. I took a test drive along with salesman, Charles Naivar, who I might add, was very congenial and sincere. I went forward with submitting my credit application only to find the finance manager, Joshua Camacho, "claimed" his only response was not indicative of other offers I have received. He continued to argue this while trying to act like he was working in my favor when he was clearly a "coaster". Truly devastated by his lack of effort, I reached out to the General Sales Manager, Steven Sharkey on at least “three” different occasions (email and phone) and he NEVER returned my calls or email. As a result, I cannot recommend this dealership and I can only recommend Charles Naivar as a top-notch salesman who probably needs to work for a superior dealership. Shame on Paoli Ford’s finance worker who simply is incompetent! Update: I traveled to NJ and bought a 2019 Mercedes Benz CLA 250 with slightly higher miles and it was a wonderful experience! Plus, I was able to get a good rate and this car was listed more appropriately along with a finance team and General Manager who congratulated me and was present to answer any questions or concerns! This is a model Paoli needs to follow since they are lacking! More
by rachellynnhain
Employees Worked With
Charles Naivar, Salesman - Top RATED, Steve Sharkey
August 09, 2023
Terrible experience. They sold the car while i was at the DMV getting the title on my trade sorted out for $1000 more than my offer. Do not trust this dealer! They sold the car while i was at the DMV getting the title on my trade sorted out for $1000 more than my offer. Do not trust this dealer! More
by honest-abe
Employees Worked With
Brian Valdiserri, Lex Mellon, David Kleiman, Dan Keefauver, Wendy Phiel, Bob Gillespie, Randy Richard, Michael Jackson, Gustavo Salguero
September 07, 2021
I have purchase a car from this dealership that was not I have purchase a car from this dealership that was not legal to drive and failed inspection, I took it back them for repairs and they only fixed th I have purchase a car from this dealership that was not legal to drive and failed inspection, I took it back them for repairs and they only fixed the issues with the car that they wanted too, so I took it back to get inspected and it failed once again, after the 3rd time taking back to ford they finally fixed the issue and I had to once again take it back to.get inspected, in total I lost 3 days of work because of car that would not pass inspection that they sold to me, along with that I've gone to the dealership 3 times in 3 weeks to get my money back for the 2 extra inspections I had to pay, and also I had to lose 3 days of working running around with the car but they don't care about that, and they said they will.mail the check and never did and won't give me my money while I was there, also now my temp plate expires tomorrow and they don't even know if it can be extended, so as of tomorrow I have a car I can't drive, The used car sales man Steve was the one who I dealed with along side the sales manager Jake! I do not recommend ANY going here because they do not care about the customers at all and returned to me a car that wasn't properly repaired and failed inspection 2 times!! More
by Djlx
Employees Worked With
Steve Sharkey
June 26, 2021
Very satisfied with my experience at Paoli Ford- not too Very satisfied with my experience at Paoli Ford- not too pushy, explained all options available to me, very pleasant atmosphere and Lex Mellon was Very satisfied with my experience at Paoli Ford- not too pushy, explained all options available to me, very pleasant atmosphere and Lex Mellon was very fair and honest with me. More
by klhoops
Employees Worked With
Jake Kauriga, Steve Sharkey, Lex Mellon
March 08, 2021
Horrible customer service in used car area. Only care about money. Waited for a full week on delivery of my son's purchase only to have another sales rep sell it out from under us. Bob was so worried abo about money. Waited for a full week on delivery of my son's purchase only to have another sales rep sell it out from under us. Bob was so worried about his $50 commission that they wouldn't schedule a time for purchase because he had plans. If you are rich and want to play games. By all means shop here. If not move on. More
by Unhappy
Employees Worked With
Bob Gillespie
September 25, 2020
Another great experience @ Quicklane - Danny once again handled my Explorer with attention to every detail I requested. The 3 Explorers I've purchased at Paoli won't ever go anywhere else. handled my Explorer with attention to every detail I requested. The 3 Explorers I've purchased at Paoli won't ever go anywhere else. More
by eade528
Employees Worked With
Danny Hamels
May 18, 2020
Absolutely loved my experience at Paoli Ford. Lex made everything so smooth and eased my car shopping nerves. I would highly recommend both Lex and Paoli Ford!! everything so smooth and eased my car shopping nerves. I would highly recommend both Lex and Paoli Ford!! More
by Lauren32488
Employees Worked With
Lex Mellon
February 20, 2020
Bob helped me today and he was Awesome!! I came in looking and thinking about pre-owned cars I searched on the website. I drove them and loved them! Then we start talking $! I hadn’t bought a car in a looking and thinking about pre-owned cars I searched on the website. I drove them and loved them! Then we start talking $! I hadn’t bought a car in a while and Bob made it so easy and comfortable! It turned out I walked out with a new lease on a 2019 Ecosport, my first SUV! He and Michael Larkin were a pleasure to work with, not pushy at all. I’m so happy with my choice! More
by jeanine_larson
Employees Worked With
Michael Larkin, Bob Gillespie
