Panama City Toyota - Service Center

They make the process smoothly and with a caring concern. They respond to you quickly or will call you back. They respond to you quickly or will call you back. More

I had an appointment for 9am, no one helped me for 25 minutes after the appointment time. Making an appointment was useless. They had my car from Saturday-Wednesday never getting back with any updates or minutes after the appointment time. Making an appointment was useless. They had my car from Saturday-Wednesday never getting back with any updates or returning my 2 calls. Then upon pickup I realized they didn’t even do all of the maintenance I requested. Needless to say I found a different dealership that was more than happy to help and had zero issues with. More

I bought the car used about a year ago. The car would bounce when the brakes were applied. I took it to Toyota for a brake inspection along with other items that needed work. They said the The car would bounce when the brakes were applied. I took it to Toyota for a brake inspection along with other items that needed work. They said the brakes were good. I let it go for the time being. Last week I decided to get it taken care of. I took it in and specially told them I wanted a front brake job and rear wiper replaced. They only did the wiper and said the brakes were good. They said they couldn’t duplicate the brakes bouncing even after driving it. BULL!! They were so bad the front wheels would lock up under heavy braking on wet roads. Twice they failed to identify bad brakes. Then told me the drove it and couldn’t duplicate it. That is complete BULL. No possible way you could drive it and not feel the brake bounce. The rotors were bad. Real bad. After talking to them they ended up turning the rotors and the bounce is gone. I now have zero confidence in Toyota to diagnose any issues and I can’t trust the information they give me. They said they drove it? Untrue. No way they drove it. More

Professional and informative always takes care of my vehicle right and a pleasure to deal with vehicle right and a pleasure to deal with More

We are very pleased with Joseph's customer service. He went over and explained the work that was done. He went over and explained the work that was done. More

No delay, 7:30 appointment and it was started on time. Courteous, friendly, efficient. Comfortable seating while I waited for car to be serviced. Courteous, friendly, efficient. Comfortable seating while I waited for car to be serviced. More

PCT is always efficient and friendly. I’m pleased with the service I received. I know I get quality products and service. I’m pleased with the service I received. I know I get quality products and service. More

I hate filling out stupid surveys I hate even more being forced to write a review forced to write a review More

The service writer is great. But $80 plus for an oil change is to much. But $80 plus for an oil change is to much. More

Was totally disappointed. Scheduled 15k maint and ultimate detail. I rented car because it would take all day, after 8.5 hrs. vehicle was only washed when handed back to me wi Scheduled 15k maint and ultimate detail. I rented car because it would take all day, after 8.5 hrs. vehicle was only washed when handed back to me with a $200+ bill. I was reimbursed only partially what the day with this dealership cost me. More