Panama City Toyota - Service Center

First class! Still providing old school Service I thought no longer existed. The shuttle is awesome! Still providing old school Service I thought no longer existed. The shuttle is awesome! More

I WAS VERY SATISFIED WITH MATHEW'S HANDLING OF MY PROBLEM AND HIS COMMUNICATION UPDATES. THANKS AND HIS COMMUNICATION UPDATES. THANKS More

Service beyond expectation! We dropped off our vehicle for service and within hours, it was finished. Our only issue was when we returned we were told to wait maybe 15 minutes f We dropped off our vehicle for service and within hours, it was finished. Our only issue was when we returned we were told to wait maybe 15 minutes for our technician to return, which was no the same technician that checked us in. Other technicians were not busy& could have easily checked us out, choosing to visit & joke with other technicians as we stood at the counter 15 minutes More

Patric Tansey was awesome! Great communication and service. In addition to all the other work performed, he and Garrett coordinated well on a dent removal. Very comforting to Great communication and service. In addition to all the other work performed, he and Garrett coordinated well on a dent removal. Very comforting to know one's vehicle is in such capable hands. Not only competent but very personable. More

Would have given service a five, but after I left I discovered that all my tires had been over inflated by 3-4 psi. discovered that all my tires had been over inflated by 3-4 psi. More

Great service and love the new area with drinks and awesome snacks to purchase while you wait! Great customer service! awesome snacks to purchase while you wait! Great customer service! More

Good timely service. Fair waiting time until service manager met us. Waiting time for service completion okay. Fair waiting time until service manager met us. Waiting time for service completion okay. More

Sincere, knowledgeable and professional are the three descriptive words that sums up my experience with Panama City Toyota! Thank you so much for your service and consideration!! descriptive words that sums up my experience with Panama City Toyota! Thank you so much for your service and consideration!! More

Corey was my customer representative. He is the best! I want to commend him for his kind customer service. He is the best! I want to commend him for his kind customer service. More

I intentionally scheduled and was the first car in line on a Saturday Morning Service Call to change my vehicle's Oil/Filter. After arriving, getting my vehicle registered, then seating in the Toyota Sh on a Saturday Morning Service Call to change my vehicle's Oil/Filter. After arriving, getting my vehicle registered, then seating in the Toyota Show Room waiting room, I had notice three other customers whom were behind me at check-in time, they were serviced before my vehicle was fully serviced. One of those individuals behind me had received the same standard Oil Change similar to my vehicle. My frustration became when I seen other customers who were clearly behind me on the AM Schedule and Physically behind me at check-in time, why were other customers serviced ahead of my vehicle. I believe that Toyota Service needs to pay closer attention to the perception that the customer is seeing when time is important to all customers. More