Panama City Toyota - Service Center

Superior service department The best dealer service department I have ever experienced! It is worth the 1.5 hour drive to get there! I would wait that long at another dealer to The best dealer service department I have ever experienced! It is worth the 1.5 hour drive to get there! I would wait that long at another dealer to just get the car in a stal to be checked out! In and out at Panama City in less than an hour. More

Great Professional Service Tom has always provided exceptional service every time I bring my truck, he scheduled a recall that was required in my Tacoma, I really appreciated th Tom has always provided exceptional service every time I bring my truck, he scheduled a recall that was required in my Tacoma, I really appreciated the email reminder and I greatly appreciate his professionalism and attention to detail and honesty. I've also dropped a gold neckless behind the steering wheel and they got it out for me. The Toyota Team DO care! Thank you! More

Superior Service I have driven Toyotas for over 30 years and the Panama City Service Center location is the best I have experienced to date. Thank you I have driven Toyotas for over 30 years and the Panama City Service Center location is the best I have experienced to date. Thank you More

Awesome service Great people, great service, great service guy who cut my waiting time in half by doubling up on the guys who worked on my Toyota 2010 Rav 4 . I had p Great people, great service, great service guy who cut my waiting time in half by doubling up on the guys who worked on my Toyota 2010 Rav 4 . I had planned to wait around seven hours for the repairs to be made but instead of the seven hours, the time was cut in half. Now that is service. All I can say here is these people are incredible. When I called regarding my repairs the little gal on the other end of the line was courteous, respectful, not pushy and set me up with my appointment. This company is number 1...they have awesome people doing incredible work which makes for happy return customers. Thank you guys for doing such a great job. Just one last word..if your car is sick, this is the place to take it..they have specialists for everything and will fix it right. More

Great experience Everything was better than expected on my first service visit. No complaints at all. Thank you. Prompt and very pleasant people made it very easy. Everything was better than expected on my first service visit. No complaints at all. Thank you. Prompt and very pleasant people made it very easy. More

After 5 years, I'm Over It! Almost 3 hrs for an Oil Change and Tire Patch. Actually Oil change 30 minutes and tire patch repair over 2 hrs. I could've taken it to Road Mart where Almost 3 hrs for an Oil Change and Tire Patch. Actually Oil change 30 minutes and tire patch repair over 2 hrs. I could've taken it to Road Mart where they patched another tire for me in less then 30 mins. For the third time!(I only do oil changes) I get an email for 10% off Service after the fact. Coupon only good to Nov. 30. I'm not driving 5,000 miles in 31 days. So nice empty offer. Customer Rep was great, keeping me updated and apologizing. I take my Lexus down the road to Firestone where they seem to always have deals on Oil Changes and they are pretty fast. Looks like my Toyota will be going there from now on! Rated Customer Service, Quality of Work & Friendliness 4 Stars, but only 1 star for overall because of the wait. More

15000 mile service Everything was fine except the technicians failed to fill the windshield washer fluid. Otherwise the visit was fine. Customer service was really goo Everything was fine except the technicians failed to fill the windshield washer fluid. Otherwise the visit was fine. Customer service was really good. I'm just kind of picky about the details... More

Well worth the drive. I live two hours from PCT. So a trip for scheduled maintenance is an event. It went smooth and my truck was finished before the estimated time. Very p I live two hours from PCT. So a trip for scheduled maintenance is an event. It went smooth and my truck was finished before the estimated time. Very professional. Thanks! More

Always a hassle free experience Tom Cash has been my service advisor for three years and takes excellent care of me...and my car. I appreciate the level of customer care I get at Pan Tom Cash has been my service advisor for three years and takes excellent care of me...and my car. I appreciate the level of customer care I get at Panama City Toyota....so much so that when it's time to purchase another vehicle it will likely be from Panama City Toyota!! More

Horrific service department The only focus of this department is how fast and careless they can work on your car. In the past I've had them not rotate my tires after I marked the The only focus of this department is how fast and careless they can work on your car. In the past I've had them not rotate my tires after I marked them before they went in. "Forgot" to put coolant in my radiator. "Forgot" to put oil back in my engine. Tried to scam me by selling me a air filter without even taking the time to look under the hood of my truck to see that I have a aftermarket cold air intake. Unless you have a warranty and can't make it to Mariana Toyota would be the only reason I'd recommend to get your vehicle serviced here. If you're a woman or a younger individual they will try everything in their power to coax you into paying more for your services. More