Panama City Toyota - Service Center

Comfort, confidence, friendly atmosphere, safety, always welcomed warmly, always have questions answered or explained. Don’t trust nobody else. welcomed warmly, always have questions answered or explained. Don’t trust nobody else. More

Reliable, fast and great customer service always! I’ve owned Toyotas for years and have always counted on Panama City Toyota for maintenance and service. Never disappointed. I’ve owned Toyotas for years and have always counted on Panama City Toyota for maintenance and service. Never disappointed. More

Pat was very helpful and knowledgeable about what was needed with the service required for our vehicle. needed with the service required for our vehicle. More

They push a little too hard for scheduling service, but they get the job done. Can’t ask for more than that. they get the job done. Can’t ask for more than that. More

Great service from the staff, Patrick in the service department is a must 10/10 stars department is a must 10/10 stars More

I have had issues with the service here, seems hit or miss. Once for a wiring harness a rodent caused, and that went fairly well. The second I called about the radar cruise control, talked to the servi miss. Once for a wiring harness a rodent caused, and that went fairly well. The second I called about the radar cruise control, talked to the service writer. Mr Strassler, who talked to the “master tech” on how to get the radar mode to turn off. Was told it can’t be turned off for a conventional cc setting. I asked if he and his “master tech” was sure about that. Was told, yep that’s the way it is. I had to find a YouTube video on it to find out how to switch it off. Mr Strassler and his “master tech” could use some training.on how the Toyotas they sell, work. More

I got new tires recommended by Mr Watson and these are the best riding tires I’ve ever had on my Taco. I primarily do business with PC Toyota due to Mr Watson. the best riding tires I’ve ever had on my Taco. I primarily do business with PC Toyota due to Mr Watson. More

Really good customer service and the appointment was fast. They also offer reasonable pricing for services. fast. They also offer reasonable pricing for services. More

Kept me informed as to what was going on with my vehicle. I was finished in a timely manner. vehicle. I was finished in a timely manner. More

1. I provided my phone number when I scheduled my service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said th service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said they tried to contact me multiple times without success. As it turns out, they pulled my daughter's old phone number from their system and were trying that. What's the use of providing a phone number both online and when I drop it off if you are just going to pull some other number from your system? 2. When I showed up the next morning to pick up my vehicle, it was unlocked. Therefore, it had been sitting in your lot all night, unlocked, with a bunch of my tools in the back seat. 3. They needed to access something behind my glove box. When I picked up the vehicle, all contents from my glove box were on the floor, along with 3 screws from the glove box they forgot to reattach. 4. The service appointment was for an airbag issue. They said they found a bunch of other things that needed attention. When I asked for list along with estimates for each, here are the descriptions and estimates I received - Brake Concern: $1200 - Steering Concern: $1500 - Noise when turning: $1668 - Driveability: $800 - Engine oil leaks: $695 What kind of descriptions are those? Seriously???? If I can't trust you with simple stuff like this, why would I trust you to work on my vehicles? Joseph was very patient and accommodating with my questions though. More