Panama City Toyota - Service Center

Really good customer service and the appointment was fast. They also offer reasonable pricing for services. fast. They also offer reasonable pricing for services. More

Kept me informed as to what was going on with my vehicle. I was finished in a timely manner. vehicle. I was finished in a timely manner. More

1. I provided my phone number when I scheduled my service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said th service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said they tried to contact me multiple times without success. As it turns out, they pulled my daughter's old phone number from their system and were trying that. What's the use of providing a phone number both online and when I drop it off if you are just going to pull some other number from your system? 2. When I showed up the next morning to pick up my vehicle, it was unlocked. Therefore, it had been sitting in your lot all night, unlocked, with a bunch of my tools in the back seat. 3. They needed to access something behind my glove box. When I picked up the vehicle, all contents from my glove box were on the floor, along with 3 screws from the glove box they forgot to reattach. 4. The service appointment was for an airbag issue. They said they found a bunch of other things that needed attention. When I asked for list along with estimates for each, here are the descriptions and estimates I received - Brake Concern: $1200 - Steering Concern: $1500 - Noise when turning: $1668 - Driveability: $800 - Engine oil leaks: $695 What kind of descriptions are those? Seriously???? If I can't trust you with simple stuff like this, why would I trust you to work on my vehicles? Joseph was very patient and accommodating with my questions though. More

Fast, friendly, accommodative, professional service providers who, for me, went the extra mile to ensure my vehicle was properly repaired. providers who, for me, went the extra mile to ensure my vehicle was properly repaired. More

Service is great and fast they got my car in and out hours before my appointment hours before my appointment More

Anna was very knowledgeable, showed good attention to even small details to make sure I was satisfied with my new car purchase. I will recommend her and PC Toyota to my friends? even small details to make sure I was satisfied with my new car purchase. I will recommend her and PC Toyota to my friends? More

They were nice, however I spent over 8 hours total at the service department with multiple visits to fix the same issue with the drivers seat. I wasn’t offered anything for the inconvenience of interrupting service department with multiple visits to fix the same issue with the drivers seat. I wasn’t offered anything for the inconvenience of interrupting my schedule for 4-5 visits and the hours spent. More

Did not perform the stated and required tasks that are routinely on a scheduled service. Check the previously submitted response. routinely on a scheduled service. Check the previously submitted response. More

Very prompt, courteous and efficient! Professional!! I was very impressed all the way around! Thank you. Professional!! I was very impressed all the way around! Thank you. More

I have always had great service from Panama City Toyota. However, this past experience was below expectation. I ordered a certain type of tires when I made my appointment to get new tires. When the servi However, this past experience was below expectation. I ordered a certain type of tires when I made my appointment to get new tires. When the service was complete, I was disappointed to find that they they replaced my old tires with the same model tires and did not provide the tires I ordered. I do not fault the service rep. The person who made the appointment and took my tire order did not enter the correct information into the system. More