Panama City Toyota - Service Center

Great service fast and efficient, clean and courteous. Always on time with my appointments. thank you for being my Toyota. Always on time with my appointments. thank you for being my Toyota. More

Overall a very good experience for as busy as they are. The waiting room and breakfast bar is a great touch. I had an appointment at 10 and went in to see my advisor, who asked what I was having done. I th The waiting room and breakfast bar is a great touch. I had an appointment at 10 and went in to see my advisor, who asked what I was having done. I thought that was the whole point of having an appointment. Later he came looking for me because they said the keys were not in the car, which they were. I made sure they were anyway but he came a second time and said they weren’t. I found someone outside and showed him where the keys were-in plain sight on the console. Inside there is a tv screen with customer names and advisors. My name wasn’t listed. After 2 hours I went to inquire on the status of my vehicle and asked a different technician because mine wasn’t there. I was having recall work done and he said that could take from 2 to 4 hours, without looking to see what my recall was for. I waited until my technician came back and to his credit he went back and said it would be about another 20 minutes, which it was. I waited a total of 3 hours. It would have been nice to know that before so I could arrange for transportation. About an hour after I left I get a phone call at home from someone telling me my car is ready? I said thank you. Obviously this dealership has some administrative issues to work out. More

I truly appreciate the dealership replacing the lift on my Highlander. The people working there are always very friendly and helpful. I'm definitely a fan. my Highlander. The people working there are always very friendly and helpful. I'm definitely a fan. More

Very pleased with the purchase and experience with the salesman Ken Julian . He always does a great job. I have bought three vehicle from him through this dealership. Ask for Ken . salesman Ken Julian . He always does a great job. I have bought three vehicle from him through this dealership. Ask for Ken . More

Had no issues and enjoyed a bottle of water while waiting. also enjoyed looking at the antique vehicles while waiting for oil change. waiting. also enjoyed looking at the antique vehicles while waiting for oil change. More

I brought my car in Monday because of a warning light and Joe Overby said it was due to a bypass value for the coolant and they had to order the part and would install it Wednesday and it would require 3 hou Joe Overby said it was due to a bypass value for the coolant and they had to order the part and would install it Wednesday and it would require 3 hours I brought the car back Wednesday and they installed the new value within 3 hours and it is working perfectly More

Clean, helpful, they communicate was good. Few years ago you used to get a quick car wash and vacuum this is a lost art of customer service. When you pay the price as a customer these little e Few years ago you used to get a quick car wash and vacuum this is a lost art of customer service. When you pay the price as a customer these little extras go a long way. More

Very patient supportive and NOT pushy salesman Ben was amazing and great quality vehicle satisfied customer amazing and great quality vehicle satisfied customer More

Great Customer service. He was informative and super helpful in explaining my options and my next steps. He was informative and super helpful in explaining my options and my next steps. More

We bought a set of Michelin tires on Saturday morning two weeks ago. The price was good, the service was speedy and excellent. We always have good service there. weeks ago. The price was good, the service was speedy and excellent. We always have good service there. More