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Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,900 reviews
November 10, 2023
The service reps are very friendly and they explain your invoice and service you received. invoice and service you received. More
by PAMELAS58
Verified Customer
November 10, 2023
Salesman kept me updated on my interest in a vehicle. Clean nice facility. Everyone was easy to work with and I didn’t feel pressured. Clean nice facility. Everyone was easy to work with and I didn’t feel pressured. More
by saltyfloridacracker
Employees Worked With
November 10, 2023
My dealership always provides perfect service whether I have an appointment or just pop in for service! Very courteous and professional staff! Couldn't be more pleased!!! have an appointment or just pop in for service! Very courteous and professional staff! Couldn't be more pleased!!! More
by HMATHEWS71
Employees Worked With
November 10, 2023
Have purchased between my spouse and I 3 vehicles within the last 10 years. Service for issues relative to recalls or any other maintenance issue HAS ALWAYS TRUMPED the competition. Unfortunately, I was sho the last 10 years. Service for issues relative to recalls or any other maintenance issue HAS ALWAYS TRUMPED the competition. Unfortunately, I was shopping to purchase a truck in 2019. The truck rep. seemed aloof and was at very best not informing me of my potential savings with my credit rating. It actually was insulting as he called me up to 3 times but would NEVER answer my direct questions. I went to Ford and they worked with me and I'm very happy with my truck. Really wanted a Tacoma!! But that was the WORST sales rep I have ever encountered. I'm SURE HE IS LONG GONE. TOYOTA is my first pick. Your approach, attitude, and understanding relative to service and parts EXCEEDS the competition! My Ford has been a nice truck but their Service Department is trianwreck. Wished for a Tacoma but sales rep. wrecked that deal. Thanks for your work. Sincerely, Christopher Johnson. More
by CCJOHNS0
Employees Worked With
November 09, 2023
Drop off and pick up is always easy and fast! I am always happy with the service and everyone seems to understand how to make the service very efficient! Also, I was walking down the road after I am always happy with the service and everyone seems to understand how to make the service very efficient! Also, I was walking down the road after dropping my car off and one of your service guys picked me up in his golf cart to take me to the service department...he went above and beyond! More
by grahadp
Employees Worked With
November 09, 2023
Service was good Ann was awesome I would recommend her to anyone i know that wants to purchase a car anyone i know that wants to purchase a car More
by ENEAU.KEITH.M
November 09, 2023
Should not take four times to try to patch my tire to decide I need another tire 2 days decide I need another tire 2 days More
by JENNYSUE2304
Employees Worked With
November 09, 2023
Great Saleman. Terrible truck. All sorts of problems. Blown speakers bad tires ac seats don't cool no bedliner ON A PLATNIUM missing STANDARD platnium options. Did Terrible truck. All sorts of problems. Blown speakers bad tires ac seats don't cool no bedliner ON A PLATNIUM missing STANDARD platnium options. Did not reveal this was a build your own Toyota and the reason the Platnium is missing so many standard options More
by joshuabredding
November 09, 2023
The sales person were fantastic. They worked hard and were customer sensitive. Once it reached the finance team, the customer service was lacking. They worked hard and were customer sensitive. Once it reached the finance team, the customer service was lacking. More
by MIKEMCFATTER68
Employees Worked With
Other Employees :
David in financing was combative and almost lost the deal. He was replaced and the deal was finalized.
November 09, 2023
Panama city Toyota is very knowledgeable and customer friendly. We were pleased with our purchase. friendly. We were pleased with our purchase. More
by jdoester83
