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Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,900 reviews
November 15, 2023
Very friendly knowledgeable staff especially Corey. Mark the shuttle driver was very friendly and super helpful. Great customer service. Mark the shuttle driver was very friendly and super helpful. Great customer service. More
by RSPITZER123
Verified Customer
November 15, 2023
Good and efficient. Was not able to talk to a service rep till the car was done Was not able to talk to a service rep till the car was done More
by juanlissie
Employees Worked With
November 15, 2023
Got my car serviced and it came back with scratching on both sides where they serviced it (tire rotation) and I check my car out before I take it ANYWHERE. When I voiced my concern matt the man who service both sides where they serviced it (tire rotation) and I check my car out before I take it ANYWHERE. When I voiced my concern matt the man who serviced my vehicle came to me with a body shop card instantly and shut my concern down by stating the car must’ve been like that to begin with. No one seems to want to fix the situation or even handle it in the slightest. Customer service RUDE and service times are unacceptable for someone who had to make appointments. I have NEVER had good service from Panama City Toyota and neither has my father but we had the care package for free service up to 30,000 miles so we put up with it until now, I will be taking my service else where. More
by Alexa
November 15, 2023
My third purchase from Panama City Toyota, and I have been happy with all three experiences. been happy with all three experiences. More
by w96ladypilot
Employees Worked With
November 14, 2023
Very good service, the employees are helpful and kind. Every time I go for maintenance is fast and good Every time I go for maintenance is fast and good More
by JERRYT32444
Employees Worked With
November 13, 2023
Service center is great. They are very informative and professional. Patrick was kind a helpful. They are very informative and professional. Patrick was kind a helpful. More
by lllaugh62
November 13, 2023
Everything great. Joseph Overby is the best they have. No complaints here. Staff is very welcoming and friendly. 5 stars all the way Joseph Overby is the best they have. No complaints here. Staff is very welcoming and friendly. 5 stars all the way More
by JOSERODRIGUEZ
November 12, 2023
Tech was very helpful and pleasant, work was finished much quicker than I expected it to be much quicker than I expected it to be More
by SMCQUAY92
Employees Worked With
November 12, 2023
The entire process was easy. Our salesman was genuinely friendly and helpful. The finance manager was great. I was impressed. Our salesman was genuinely friendly and helpful. The finance manager was great. I was impressed. More
by Stephanie
Employees Worked With
