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Panama City Toyota

Panama City, FL

4.7
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,900 reviews

November 20, 2023

First class service. Pleasant, professional and timely. Take all of my Toyotas there for service More

by gmp-harry
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

I picked up a nail in my right front tire that was not repairable. I have the tire warranty package so they replaced the tire. Quick turnaround and professional service. More

by wrbuffkin
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Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

John Nicholson was great. Our experience overall was was great. We feel we were treated with respect and received a great deal. More

by Camry Girl
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Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Sold me a lemon car with nothing but issues and costly repairs. Unprofessional and not ethical More

by DAMIEN7630
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No
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employee not listed
November 19, 2023

Service was quick. Everything was explained in detail as to what was going on and what to be on the lookout for in the future. More

by CHARLITHOMAS
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Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Cost too much , don’t finish work properly, my time is valuable too and I have to take vehicle back in for work not done completely. More

by MRSGFARRELL
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Recommend Dealer
No
Employees Worked With
Joseph Overby
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

2 times in the row now they have made a simple mistake on the maintenance of our Rav 4. Last time they put the oil filter in incorrectly and we lost almost all the oil in the crank case before we caught the More

by STBDMARINE
Recommend Dealer
No
Employees Worked With
I don't know
November 19, 2023

The staff I interacted with were very professional and helpful. I look forward to our future relationship maintaining my brand new Toyota! More

by KIMBERLYDOWNS493
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Recommend Dealer
Yes
Employees Worked With
Dale Saga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
November 18, 2023

Highly recommend Panama City Toyota. Outstanding service & very professional, staff. Definitely the best automotive service I've received! More

by INLANDCHARTERS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Excellent service on time and done by Toyota qualified mechanics and Toyota parts. Easy to make appointment. More

by JWATERFIELD.1
Recommend Dealer
Yes
Employees Worked With
Trey Martin
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