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Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,900 reviews
December 03, 2023
Was not told about the service fee when the appointment was made. The vehicle had been on a new vehicle service plan where the services were free. This one cost 87.00. Glad we had the money. If this had be was made. The vehicle had been on a new vehicle service plan where the services were free. This one cost 87.00. Glad we had the money. If this had been someone who didn’t have the money it would’ve been different. More
by GLENN.NORRIS68
Verified CustomerEmployees Worked With
Don’t know
December 02, 2023
Quick and easy Quick and easy I thought it was time for an oil change and it was just time for a tire rotation. Had me out in no time. an oil change and it was just time for a tire rotation. Had me out in no time. More
by richardson7973
December 02, 2023
Friendly service. A dealership that did what they said they would do. This is the second time I have purchased a vehicle from Panama City Toyota. A dealership that did what they said they would do. This is the second time I have purchased a vehicle from Panama City Toyota. More
by rusty20
Employees Worked With
December 02, 2023
Scheduled service was completed within a reasonable amount of time. Customer service was professional. The coffee bar appeared closed which was disappointing. amount of time. Customer service was professional. The coffee bar appeared closed which was disappointing. More
by Meg
Employees Worked With
December 02, 2023
Great dealership to work. Keeps you informed and up to date with service needs. Also they bought a used car we had last year without having to make a trade. Keeps you informed and up to date with service needs. Also they bought a used car we had last year without having to make a trade. More
by MGSTALVEY
Employees Worked With
December 02, 2023
It was great check-in is A little bogged. But the drivers that drop me off and pick me up the service was effective and thorough. My car is awesome. Thank you Toyota Panama City. But the drivers that drop me off and pick me up the service was effective and thorough. My car is awesome. Thank you Toyota Panama City. More
by jes196
Employees Worked With
December 02, 2023
Very helpful and hardworking people. Great customer service, trying to fix everything and keep it up 👍 updates on software development. Great customer service, trying to fix everything and keep it up 👍 updates on software development. More
by Aglovak
December 02, 2023
Joseph O. And the service department are great! Highly recommend their service department and great waiting area. And the service department are great! Highly recommend their service department and great waiting area. More
by jerastdeck
December 02, 2023
Excellent service to Lenora and me over the past years. Expedited paperwork on end of lease and purchase of vehicle since we were pressed for time. Always in future will deal with John. Expedited paperwork on end of lease and purchase of vehicle since we were pressed for time. Always in future will deal with John. More
by JOHNBISHOP21
Employees Worked With
