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Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,900 reviews
December 04, 2023
We always have a great experience here as John Nicholson is the best sales representative you have. He understands our time constraints and is diligent in meeting them. He goes the extra mile to give option is the best sales representative you have. He understands our time constraints and is diligent in meeting them. He goes the extra mile to give options and presents them so logically. We appreciate him so much! More
by LENORABISHOP21
Verified CustomerEmployees Worked With
December 04, 2023
overall courteousness and reliability of service, always keep me well informed and are always helpful keep me well informed and are always helpful More
by DARREN.C.HODGES
December 04, 2023
John and Nathan were both great. The problem was the almost 5 hours it took to get the trade done. This is the 5th RAV4 we have leased and while I feel we got a good deal, the time The problem was the almost 5 hours it took to get the trade done. This is the 5th RAV4 we have leased and while I feel we got a good deal, the time it took, the amount of time just sitting and waiting seemed really excessive. More
by bjwarner
December 04, 2023
My recent out of state car purchase was easier than I expected. Anna picked me up at the airport and had her finance team waiting to expeditiously close the deal upon my arrival to the dealership. I was expected. Anna picked me up at the airport and had her finance team waiting to expeditiously close the deal upon my arrival to the dealership. I was estimate that this process took a little over an hour to complete before I was back on the road to Houston! Thanks to Anna and her tream for a job well done! More
by ERIC.TAYLOR3
Employees Worked With
December 04, 2023
Very satisfied with the service. Everything was done quick and service writers weren’t pushy with recommended service. Professional all around. Everything was done quick and service writers weren’t pushy with recommended service. Professional all around. More
by poopdiver1207
Employees Worked With
December 04, 2023
I took my tacoma in for a showroom clean. The gentleman said all scratches would be removed. I don't think my tailgate was even touched. And my bed sure wasn't for the money it cost I was dis The gentleman said all scratches would be removed. I don't think my tailgate was even touched. And my bed sure wasn't for the money it cost I was disappointed. Usually they do a great job! More
by JEANBEARDEN
December 03, 2023
Excellent customer service was provided. Service (oil change and full inspection ) was completed sooner than expected. Service (oil change and full inspection ) was completed sooner than expected. More
by RYANM333
Employees Worked With
December 03, 2023
Good service. They left my driver seat dirty. Had grease on seat. Dint catch till I got home They left my driver seat dirty. Had grease on seat. Dint catch till I got home More
by MEZIMM
Employees Worked With
