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Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,900 reviews
December 07, 2023
The service department was prompt and had me in and out very quickly. They also took ample time to answer my questions and explain a wheel issue to me. very quickly. They also took ample time to answer my questions and explain a wheel issue to me. More
by DALETURNER10
Verified CustomerEmployees Worked With
December 07, 2023
This is the best dealership to go to if you're in the market for a new vehicle! They went above and beyond to help me get into my ride and I couldn't be more grateful for Dale and the other gentleman tha market for a new vehicle! They went above and beyond to help me get into my ride and I couldn't be more grateful for Dale and the other gentleman that assisted in the process! Thank you Panama City Toyota! More
by Dawnally116
December 07, 2023
Relatively prompt service---friendly and thorough. Works with customer to minimize cost such as when one presents a recently expired coupon. Works with customer to minimize cost such as when one presents a recently expired coupon. More
by abbjrmd
December 07, 2023
Randy Armstrong was good to work with. When was very helpful and got the deal closed quickly. When was very helpful and got the deal closed quickly. More
by LORIBELL1
Employees Worked With
December 07, 2023
Always great service. The shuttle service was outstanding. Just had knee surgery, and he really looked out for me. The shuttle service was outstanding. Just had knee surgery, and he really looked out for me. More
by KEEGANDIVA
Employees Worked With
December 06, 2023
It's very accommodating but I have complaints about my service history the Mile of my car was July 15 971 miles but when we bought the car it was only 10 miles on it.. service history the Mile of my car was July 15 971 miles but when we bought the car it was only 10 miles on it.. More
by erwinramirez0331
Employees Worked With
December 06, 2023
Great experience from arrival to departure. All of our interactions with team members were professional and helpful. This was our first service experience with Panama City Toyota and we are hap All of our interactions with team members were professional and helpful. This was our first service experience with Panama City Toyota and we are happy to know it’s our closest Toyota service stop! More
by katroland1122
Employees Worked With
Other Employees :
The employee who made our custom coffees was wonderful!
December 06, 2023
I was able to schedule my appointment online. The confirmation of appointment and service went smoothly. Would recommend The confirmation of appointment and service went smoothly. Would recommend More
by jemylj
Employees Worked With
December 05, 2023
Breathtaking experience in purchasing a new car, easier, more pleasant and faster than printing a photograph in Walmart. Ben is very professional, courteous, efficient, fast though thorough, super informa more pleasant and faster than printing a photograph in Walmart. Ben is very professional, courteous, efficient, fast though thorough, super informative and helpful. Made us feel like family. Gave a ton of useful crystallised info in just a few minutes, made our choice easier. Did a full electronic set up before let us leave with the car, he will follow up as courtesy from Toyota and is always available for questions. In and out with the keys in a record time. These people mean business and value your time. We appreciate all the help, each and every employee we met is top notch. Thank you Toyota, that is why we love you! More
by Natalia
