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Panama City Toyota
Panama City, FL
2,899 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,899 reviews
December 31, 2023
Patric Tansey was awesome! Great communication and service. In addition to all the other work performed, he and Garrett coordinated well on a dent removal. Very comforting to Great communication and service. In addition to all the other work performed, he and Garrett coordinated well on a dent removal. Very comforting to know one's vehicle is in such capable hands. Not only competent but very personable. More
by LILLIANLCOOPER
Verified Customer
December 30, 2023
Would have given service a five, but after I left I discovered that all my tires had been over inflated by 3-4 psi. discovered that all my tires had been over inflated by 3-4 psi. More
by PCBACKI
Employees Worked With
December 30, 2023
Great experience. Our salesperson Kevin was great and honest and informative on the Toyotas. I didn’t feel pushed into a purchase at all and I didn’t even plan on leav Our salesperson Kevin was great and honest and informative on the Toyotas. I didn’t feel pushed into a purchase at all and I didn’t even plan on leaving with a Toyota! Couldn’t be happier with my purchase or with the team that helped! More
by lizzmelvin
December 30, 2023
Great service and love the new area with drinks and awesome snacks to purchase while you wait! Great customer service! awesome snacks to purchase while you wait! Great customer service! More
by DEBIKNIGHT
Employees Worked With
December 30, 2023
Panama City provided good service during the sale. The sale from my perspective was not as significant as one might expect for an end of model year sale. The sale from my perspective was not as significant as one might expect for an end of model year sale. More
by tom_brezee
Employees Worked With
December 30, 2023
Good timely service. Fair waiting time until service manager met us. Waiting time for service completion okay. Fair waiting time until service manager met us. Waiting time for service completion okay. More
by THOMAS.MILLAY
Employees Worked With
December 30, 2023
I drove past 2 Toyota dealerships, one of whom I purchased a 2022 Platinum Highlander from 14 months ago, to shop and eventually purchase from Panama City Toyota. Their website in general and my sal purchased a 2022 Platinum Highlander from 14 months ago, to shop and eventually purchase from Panama City Toyota. Their website in general and my salesman John Gause in particular were outstanding. More
by TOAD
Employees Worked With
Nathan Lilavois, John Gause
December 30, 2023
Sincere, knowledgeable and professional are the three descriptive words that sums up my experience with Panama City Toyota! Thank you so much for your service and consideration!! descriptive words that sums up my experience with Panama City Toyota! Thank you so much for your service and consideration!! More
by MARYSUEBOLES
Employees Worked With
December 29, 2023
Everyone was very friendly and professional and did work hard to get us into a vehicle hard to get us into a vehicle More
by rj11181971
Employees Worked With
