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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
Verified Customer
January 03, 2024
Great job, good relationship Had fun conversing with Thomas and his co-workers. Will be back. Thomas and his co-workers. Will be back. More
by YORKFM14
January 02, 2024
Kevin was amazing. He was patient and made this experience smoother than I expected. Thank you! He was patient and made this experience smoother than I expected. Thank you! More
by candicer804
January 01, 2024
Goingto the Toyota dealership is alwys a pleasant experience. The were very quick in changing out my cabin a/c filter and reasonable. I had my oil changed and tires rotated last week before a long experience. The were very quick in changing out my cabin a/c filter and reasonable. I had my oil changed and tires rotated last week before a long trip and forgot the a/c filter. They took care of me. More
by KHASBROUCK
Employees Worked With
January 01, 2024
First class! Still providing old school Service I thought no longer existed. The shuttle is awesome! Still providing old school Service I thought no longer existed. The shuttle is awesome! More
by cldavis1965
Employees Worked With
December 31, 2023
John Nicholson has made me a lifelong customer. Best buying experience I have ever had. If you are serious about buying a Toyota, go straight to John. Best buying experience I have ever had. If you are serious about buying a Toyota, go straight to John. More
by Graver25
Employees Worked With
December 31, 2023
Service beyond expectation! We dropped off our vehicle for service and within hours, it was finished. Our only issue was when we returned we were told to wait maybe 15 minutes f We dropped off our vehicle for service and within hours, it was finished. Our only issue was when we returned we were told to wait maybe 15 minutes for our technician to return, which was no the same technician that checked us in. Other technicians were not busy& could have easily checked us out, choosing to visit & joke with other technicians as we stood at the counter 15 minutes More
by awbartkoski
Employees Worked With
Idk
December 31, 2023
Patric Tansey was awesome! Great communication and service. In addition to all the other work performed, he and Garrett coordinated well on a dent removal. Very comforting to Great communication and service. In addition to all the other work performed, he and Garrett coordinated well on a dent removal. Very comforting to know one's vehicle is in such capable hands. Not only competent but very personable. More
by LILLIANLCOOPER
