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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
January 13, 2024
My tire blew out and they fit me in immediately and were kind and communicative during the entire process. I could feel that they appreciated my continued business I've had with Toyota for many years kind and communicative during the entire process. I could feel that they appreciated my continued business I've had with Toyota for many years More
by fallonht
Verified CustomerEmployees Worked With
Corey
January 13, 2024
Informative supportive while dealing with an issue from another toyota dealership Informative, supportive, professional, kind another toyota dealership Informative, supportive, professional, kind More
by judyfifer2169
Employees Worked With
A really knowledgeable gentleman , assistant manager of service department.
January 13, 2024
Friendly great customer service and a awesome transport team!?? Love the Lovalty program increase it parts purchases. team!?? Love the Lovalty program increase it parts purchases. More
by PARKERMWP
January 13, 2024
I went their to have a tire replaced. After I left I discovered damage to the opposite rim on the rear of my vehicle.. Dealership denied that they caused the damage and blew me off. Th After I left I discovered damage to the opposite rim on the rear of my vehicle.. Dealership denied that they caused the damage and blew me off. The damage consisted of three chips on the rim that were consistent in size and were located at the edge of the rim where the tire would be removed. Chris Schmidt spoke to me in a very condisending manner. I am a retired Secret Service Agent who served with honor and distinction for 22 years. In order to obtain this position I underwent an extensive background investigation and polygraph examination. I was deemed worthy of trust and confidence. The facts I present hear are the truth. More
by TSASIELA
January 13, 2024
John Gause was very professional and courteous. He was proactive and very efficient in helping me secure the vehicle that I wanted. Communication and attention to detail was superior! I would de He was proactive and very efficient in helping me secure the vehicle that I wanted. Communication and attention to detail was superior! I would definitely purchase from him again and have recommended him to family and friends. 😊 More
by ljustice
Employees Worked With
John Gause
January 13, 2024
It was a great experience and the people were wonderful I am totally happy with my new car than you Toyota am totally happy with my new car than you Toyota More
by Fergieea
Employees Worked With
January 13, 2024
The Panama City Toyota sales staff were excellent. Reid and Dan were very professional and knowledgeable about the vehicles we checked out. There was no pressure during any of our talks and the entire Reid and Dan were very professional and knowledgeable about the vehicles we checked out. There was no pressure during any of our talks and the entire process was great. The finance department gave us the warranty options and didn't attempt to talk us into anything, which made the final part of the sale even better. Everyone was friendly and had excellent customer service skills. Overall we are very happy with our experience at Panama City Toyota. More
by David Kazebeer
