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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
January 22, 2024
When I got home I noticed I was charged 305. 00 for a ding protection program. I told the finance person I didn’t want any warranty or add ons again and again. He rushed through documents witho 00 for a ding protection program. I told the finance person I didn’t want any warranty or add ons again and again. He rushed through documents without explaining any thru the automated document signing. This borderlines on dishonest at best. I’ll be at dealership Monday morning to look for remedy. More
by renk.f
Verified CustomerEmployees Worked With
January 22, 2024
Truck suddenly started having trac off lights on and they blamed on me for hitting the truck somewhere and was not warrantable, tried to charge me $480 but never provided any proof of a hit, they anded charg blamed on me for hitting the truck somewhere and was not warrantable, tried to charge me $480 but never provided any proof of a hit, they anded charguing me for an alignment when the truck should be aligned already with only 3800 miles on it, im very dissapointed with this since im a big customer of the brand but not with my local dealer unfortunatelly More
by Emmanuel Montengro
Employees Worked With
Austin strassner
January 22, 2024
Good customer service , fast delivery of service , best location for me because it’s near my place . location for me because it’s near my place . More
by CARLISLEFE71
Employees Worked With
January 22, 2024
Very good service, knowledgeable staff and respectful. They kept me up-to-date on things as they progressed. They kept me up-to-date on things as they progressed. More
by ryan@destingutters.com
Employees Worked With
January 21, 2024
Excellent customer service from Pat. He immediately identified that my front end was out of line and suggested that I have it corrected. He also kept me informed as to the progress of th He immediately identified that my front end was out of line and suggested that I have it corrected. He also kept me informed as to the progress of the maintenance. Overall all excellent 5 star service. More
by MYERSDVR
January 21, 2024
I had great experience with Weston . He answered all questions and people are awesome! I t was a wonderful day! I’m sure I will do more business with them after this . He answered all questions and people are awesome! I t was a wonderful day! I’m sure I will do more business with them after this . More
by JENQUINTO1
Employees Worked With
Other Employees :
Henri Harrison, John Gause
