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Panama City Toyota
Panama City, FL
2,921 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,921 reviews
February 02, 2024
They really took care of me when I took the car in for service. I appreciated that they didn't pressure me into all the recommendations of what the car needes. service. I appreciated that they didn't pressure me into all the recommendations of what the car needes. More
by GLORIA.BELL1970
Verified CustomerEmployees Worked With
February 02, 2024
Booking the appointment was easy. Service was efficient and prompt. Love the waiting area and coffee bar. Service was efficient and prompt. Love the waiting area and coffee bar. More
by rossclemons
Employees Worked With
February 02, 2024
The experience of buying a Toyota Tacoma was Absolutely a wonderful experience. Doug Curtis was an amazing salesman and work real hard to get the deal that we needed from Panama City Toyota. wonderful experience. Doug Curtis was an amazing salesman and work real hard to get the deal that we needed from Panama City Toyota. More
by ERNIESULLI
February 02, 2024
Excellent service. Thanks. Easy scheduling. Was in and out within an hour. I like the monitor screen for updates. Thanks. Easy scheduling. Was in and out within an hour. I like the monitor screen for updates. More
by brucedwhite
Employees Worked With
February 01, 2024
Ben and the whole team did an outstanding job. Would recommend this dealership to friends and family. Would recommend this dealership to friends and family. More
by jbuckgolf
Employees Worked With
February 01, 2024
I secured my loan pre-approval, shipped online for deals, found a car i was interested in, set up an appointment with a rep, told her what i wanted, she showed me my options, I test drove my pick, and two ho found a car i was interested in, set up an appointment with a rep, told her what i wanted, she showed me my options, I test drove my pick, and two hours later I drove it home! It was painless! More
by crystalgetsitright
Employees Worked With
February 01, 2024
Everyone was helpful and kind. They answered all of the questions I had and went out of their way to meet my needs. They answered all of the questions I had and went out of their way to meet my needs. More
by lauriepate8
February 01, 2024
This was the first complimentary 5k mile service inspection after buying my new 2023 Corolla Cross Hybrid vehicle in September 2023. The Panama City Toyota service staff are always very helpful, fri inspection after buying my new 2023 Corolla Cross Hybrid vehicle in September 2023. The Panama City Toyota service staff are always very helpful, friendly, and knowledgeable. There were no issues found with my vehicle as the result of the inspection. It gives me peace of mind to know this service department has professional people who care about their customers and provide quality vehicle maintenance. More
by lori3599
Employees Worked With
January 31, 2024
My service issue not resolved. Communication on when part would arrive was promised and was not provided. My defective infoentertainment was reported to them on 1/15. Appointmen Communication on when part would arrive was promised and was not provided. My defective infoentertainment was reported to them on 1/15. Appointment wasn’t available for 4 days. Then after 2 hours waiting was told part had to be ordered. They said it should be a few days and they would keep in touch. I had to follow up with Supervisor, was told they had no information or control over when part would arrive. Was told they had no way to track arrival. As of today 1/31 part still not here and no tracking information. My car is a Crown, less than a year old, with 6,000 miles. This is unacceptable, not what I expected after being a life long Toyota owner. More
by LAURAHAMM01
January 31, 2024
The dealership was very clean! Everyone there seemed very friendly especially mark! The whole experience was very easy and I am very likely to refer my friends there Everyone there seemed very friendly especially mark! The whole experience was very easy and I am very likely to refer my friends there More
by beckykerns69
Employees Worked With
