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Panama City Toyota
Panama City, FL
2,921 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,921 reviews
February 03, 2024
Joe was as proffesionals as always! Check and check out smooth as usual and information after service very helpful. Check and check out smooth as usual and information after service very helpful. More
by hcollins4
Verified Customer
February 03, 2024
Customer service is outstanding! Service representative, Matt Rowe, is the best! Professional, courteous, and right on point with questions and answers. Service representative, Matt Rowe, is the best! Professional, courteous, and right on point with questions and answers. More
by sshults55
Employees Worked With
February 02, 2024
During my experience with Panama City Toyota there were three distinct times I asked for a commitment for specific dates. Each commitment met my expectations. However, in each situation, Panama City Toyo three distinct times I asked for a commitment for specific dates. Each commitment met my expectations. However, in each situation, Panama City Toyota beat their original commitment. In each specific date commitment Panama City Toyota promised a timeline, yet they over-delivered. I did not expect this kind of professionalism when ordering a car from a dealership, but I was blown away by the attention to detail from the staff at Panama City Toyota! I was very well taken care of, & am so thankful! More
by ben91
Employees Worked With
Other Employees :
Veronica, Negron
February 02, 2024
Long wait. But overall pleased with customer service. I would recommend Toyota dealership to family and friens But overall pleased with customer service. I would recommend Toyota dealership to family and friens More
by lfollett1
Employees Worked With
February 02, 2024
Fun experience. We drove up in one car and drove away in a terrific new one. It was a looong day but not stressful. Everything was done in a businesslike and frien We drove up in one car and drove away in a terrific new one. It was a looong day but not stressful. Everything was done in a businesslike and friendly manner. Thanks, Natalie and team. More
by 488634965
Employees Worked With
Natalie Hassig
