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Panama City Toyota
Panama City, FL
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,920 reviews
February 09, 2024
Unscheduled Toyota Care routine service. I brought my 2022 Toyota RAV4 into the dealership for unscheduled routine service; oil change and tire rotation covered under Toyota Care. I brought my 2022 Toyota RAV4 into the dealership for unscheduled routine service; oil change and tire rotation covered under Toyota Care. More
by cwthompson7002
Verified CustomerEmployees Worked With
Pat Tansy
February 09, 2024
It may have taken a really long time to schedule the repair on my Toyota Camry with faulty Blizzard Pearl Paint, but once scheduled, everything went so smooth. Shonnieke was awesome, very pleasurable to repair on my Toyota Camry with faulty Blizzard Pearl Paint, but once scheduled, everything went so smooth. Shonnieke was awesome, very pleasurable to speak with and hooked me up with my rental. The process was painless. Toyota really went above and beyond and my car looks phenomenal. I had to spin back around after panicking bc the windshield wipers had been put on with improper timing, but Chris Schmidt identified the problem immediately and had some service it quickly to get me back on the road. More
by missedcurfews
Employees Worked With
Chris Watson, Corey Butler, Trey Miller, Chris Schmidt, and Shonnieke Lindsey
February 08, 2024
Excellent communication, not tricks, no pressure, opened to show and to test different cars, clear while explaining the process in finding the car I wanted. to show and to test different cars, clear while explaining the process in finding the car I wanted. More
by mcristofa
February 08, 2024
Very good but no Butler Service like original Toyota dealership where I purchased Please expand to include Butler service and thank you very much dealership where I purchased Please expand to include Butler service and thank you very much More
by JMICHON
Employees Worked With
I don't remember but very nice
February 08, 2024
Thank you Pcb Toyota. !! This was my first experience buying a car on my own. Everyone there made the process quick and easy. You all are super friendly, super professional !! This was my first experience buying a car on my own. Everyone there made the process quick and easy. You all are super friendly, super professional, and i will highly recommend you to anyone looking to buy. More
by jlt3109
February 08, 2024
Oil change and rotation of tire were excellent but my car has been recalled and was told it would be June until they get the part. Ridiculous for a recalled product especially for the airbag which is a very has been recalled and was told it would be June until they get the part. Ridiculous for a recalled product especially for the airbag which is a very important issue! Not happy at all! More
by hmr022433
February 08, 2024
The winshield wiper making a noise. Did a maintenance check 01/20/23 not checked. Did a maintenance check 01/20/23 not checked. More
by abhijit0
Employees Worked With
February 08, 2024
No matter how many questions I had, no matter how indecisive I was, John was the most patient and honest person, he even proved he was looking out for my best interest time and again. indecisive I was, John was the most patient and honest person, he even proved he was looking out for my best interest time and again. More
by GeniandRob
Employees Worked With
John Gause, John Gause
February 07, 2024
Had a great experience at Panama City Toyota. Everyone was very friendly. Dale was very helpful, professional and kind. We are very happy with our pre-owned truck from Panama City Toyota. Everyone was very friendly. Dale was very helpful, professional and kind. We are very happy with our pre-owned truck from Panama City Toyota. More
by jobertoromans5.8
