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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

February 08, 2024

Excellent communication, not tricks, no pressure, opened to show and to test different cars, clear while explaining the process in finding the car I wanted. More

by mcristofa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrall Moulder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Very good but no Butler Service like original Toyota dealership where I purchased Please expand to include Butler service and thank you very much More

by JMICHON
Recommend Dealer
Yes
Employees Worked With
I don't remember but very nice
February 08, 2024

Thank you Pcb Toyota. !! This was my first experience buying a car on my own. Everyone there made the process quick and easy. You all are super friendly, super professional More

by jlt3109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Corliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Clemmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Seedorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Oil change and rotation of tire were excellent but my car has been recalled and was told it would be June until they get the part. Ridiculous for a recalled product especially for the airbag which is a very More

by hmr022433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henri Harrison
February 08, 2024

The winshield wiper making a noise. Did a maintenance check 01/20/23 not checked. More

by abhijit0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Montgomery
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

No matter how many questions I had, no matter how indecisive I was, John was the most patient and honest person, he even proved he was looking out for my best interest time and again. More

by GeniandRob
Recommend Dealer
Yes
Employees Worked With
John Gause, John Gause
February 07, 2024

Had a great experience at Panama City Toyota. Everyone was very friendly. Dale was very helpful, professional and kind. We are very happy with our pre-owned truck from Panama City Toyota. More

by jobertoromans5.8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Saga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ADE
February 07, 2024

The service and helpful people like Dale, he was amazing very patient informative, and enthusiastic definitely the best experience , also David. , very helpful. Thank you Toyota team. More

by Ardelbowie36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Saga
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Weston helped me through the whole process and made it go so smooth, absolutely love the 2023 camty!! More

by MAXINET0615
Recommend Dealer
Yes
Employees Worked With
Weston Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Fast and courteous service from the team at Panama City Toyota my truck was in and out in no time. More

by cbrahier69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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